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Kat's Birthday Party


metrokat

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Yesterday I spent about an hour on the phone with a very irate customer. She got a shipment of dresses and freaked out for about 10 reasons. She spoke for about 15 minutes frantically without stopping.

 

An hour into the conversation I convinced her to put the merchandise on her floor for 2 weeks and if she had trouble I would give her a discount.

 

Today she is texting me pictures of her customers wearing the dresses, sold a few already-in 1 day and wants to reorder. I love stories like that even if she drove me to drink yesterday.

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