Billdemart Posted March 1, 2010 Share Posted March 1, 2010 All i have to say is WOW!! This just in from Just Live Rock....I have Copied and pasted as is from my email. From: <sales@justliverock.com> To: <xpgabby@cableone.net> Sent: Saturday, February 27, 2010 7:59 PM Subject: RE: Live rock tracking number honestly i thought about and it and decided that i did not feel you would be happy with the premium live rock that you would receive. i did not want to waste anymore money on this. i was going to offer to take 50 dollars off of the base rock you received to make things right. if you wish to do this i will refund you 50 dollars immediately. if not you can receive a refund in full if you send the live rock back to us. we dont have a problem with you returning the merchandise if you choose to do that. the choice is yours. again i am sorry it all turned out this way. this was never our intention and we really did not want to upset you etc. but this one did not seem to be in the cards. let me know what you would like to do. if you have any other suggestions please feel free to lets us know. My Response...... Honestly, If you had sent the Premium live rock that you said you would after the order was mixed up we would have been greatful and happy. However, I do not take kindly to being lied to for over a month. So yes please refund the $50.00 to the Credit Card used for the purchase. Thank you and as always dive safe. Wow... What kind of business responds in an email and doesn't CAPITALIZE one freaking word in a huge paragraph.?That is ridiculous. Looks like a little kid wrote it. That's bull####, you should ask for a full refund and tell him he can have the rock if he comes and picks it up. Seriously. Link to comment
gregzbobo Posted March 1, 2010 Share Posted March 1, 2010 our closes LFS that is worth its Salt (pun intended) is Wet pets by Steve in Norman Oklahoma. I tell you I walked in that place 2 weeks ago and it was love at first sniff awwww the smell of salt water in the morning. I still haven't made it down there, heard nothing but good about them though. Link to comment
Squeaky Posted March 1, 2010 Share Posted March 1, 2010 Its a great store and the staff is all so helpful and knowledgeable... Cant wait to go back. Link to comment
jaynkeel Posted March 5, 2010 Share Posted March 5, 2010 Yep I too was a victim of this lousy company. Wish I would have stumbled upon this web site sooner. Well I got $175.00 worth of premo base rock lol.. Live and learn I guess. Link to comment
Squeaky Posted March 5, 2010 Share Posted March 5, 2010 I am so sorry that you fell victim of them too and BUMP Link to comment
Exhale Posted March 7, 2010 Share Posted March 7, 2010 Bumpo Bump Bump like a tang in your 8 gallon bump Link to comment
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