j.m Posted February 20, 2018 Share Posted February 20, 2018 Yesterday I decided to make water for my normal water change and stuck my normal Neotherm 100W Heater on the inside of my 5 gal bucket as normal and left for a brief time, to return home to a hot/smokey smell. I noticed my mixing bucket had black small drops of "oil" floating in it and the heater had no lights on when plugged in. I immediately unplugged it and let it cool and removed it to find a huge crack down the side, after I placed it down the whole back panel cracked off. I noticed severe burn marks... Upon further investigation the heater was shorted to the water (electrifying it). I then contacted Neotherm who will be sending me a new one, but my trust in this brand has gone down significantly..... any thoughts on this brand? 1 Quote Link to comment
StevieT Posted February 20, 2018 Share Posted February 20, 2018 They are very good "bullet proof" heaters and this is not common. I wouldn't worry too much. It may have cracked/damaged in shipping, handling, manufacturing on your end etc. Good thing it was your water change bucket. 2 Quote Link to comment
Clown79 Posted February 21, 2018 Share Posted February 21, 2018 Not common but the 300w a few yrs ago had this issue. Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.