Bobbitworm13 Posted December 17, 2017 Share Posted December 17, 2017 I received and setup my new nanobox duo yesterday and today, as soon as the day light cycle ended, the light shut off completely. The bluefish is still online and has the blue light on inside but my light doesn't respond. I have tried everything and it hasn't done anything. Please help Quote Link to comment
jldesign Posted December 18, 2017 Share Posted December 18, 2017 what happened? Quote Link to comment
markalot Posted December 18, 2017 Share Posted December 18, 2017 On 12/16/2017 at 11:17 PM, Bobbitworm13 said: I received and setup my new nanobox duo yesterday and today, as soon as the day light cycle ended, the light shut off completely. The bluefish is still online and has the blue light on inside but my light doesn't respond. I have tried everything and it hasn't done anything. Please help Reboot your android / iphone and make sure your app actually has a connection to the internet. Also make sure you are running the latest app version. I had one of mine do this and installing the latest version fixed it. You could also power cycle the light, maybe it locked up for some reason? Quote Link to comment
Bobbitworm13 Posted December 18, 2017 Author Share Posted December 18, 2017 I've tried all that except power cycling, what do you mean by that. Quote Link to comment
FISHnChix Posted December 18, 2017 Share Posted December 18, 2017 24 minutes ago, Bobbitworm13 said: I've tried all that except power cycling, what do you mean by that. Means to unplug your light from the wall . Wait about 10 mins and plug back in ... Quote Link to comment
Bobbitworm13 Posted December 18, 2017 Author Share Posted December 18, 2017 Oh yeah I've done that 5 or 6 times Quote Link to comment
FISHnChix Posted December 18, 2017 Share Posted December 18, 2017 38 minutes ago, Bobbitworm13 said: Oh yeah I've done that 5 or 6 times Email dave he will hook you up.. I know there was a problem with someone having a router that would not support enough devices in his house . As in the guy had like 8 pc/phone/ Xbox etc hooked up.. also I belive the bluefish only works on 2.4 hz signal not the 5 hz.. maybe try and cycle power to your router that worked for someone.. Quote Link to comment
Bobbitworm13 Posted December 18, 2017 Author Share Posted December 18, 2017 My router is 2.4 and 5. I restarted my router earlier and that didn't help so idk. Quote Link to comment
SpencerShepard Posted December 18, 2017 Share Posted December 18, 2017 Any chance you moved the driver box into a cabinet or further away from your router after setting it up? Send me an email support@aquarium-led-controller.com with your username and I will try to help. Quote Link to comment
Bobbitworm13 Posted December 18, 2017 Author Share Posted December 18, 2017 No I haven't moved the controller. I sent Dave the info and I'll send you it as well Quote Link to comment
Nola Bear Posted December 19, 2017 Share Posted December 19, 2017 I had a hell of a time after I upgraded my router. I made sure to use the 2.4 signal, but it was the wpsak that stopped mine from coming online. I had to install a access point with wpa and it got it back up. But this doesn’t sound like your issue since you are online. I’m sure that Dave and Spencer will get you sorted though Quote Link to comment
DaveFason Posted December 20, 2017 Share Posted December 20, 2017 On 12/18/2017 at 6:35 PM, Bobbitworm13 said: No I haven't moved the controller. I sent Dave the info and I'll send you it as well Just saw the emails and responded. It sounds like the card is not working. Sorry for the delay. I got nailed by either food poisoning or a stomach bug. -Dave Quote Link to comment
Bobbitworm13 Posted December 21, 2017 Author Share Posted December 21, 2017 On 12/20/2017 at 9:04 AM, DaveFason said: Just saw the emails and responded. It sounds like the card is not working. Sorry for the delay. I got nailed by either food poisoning or a stomach bug. -Dave It's all good, food poisoning is awful. Quote Link to comment
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