Jump to content
Innovative Marine Aquariums

Saltwater Connection SWC experiences?


markalot

Recommended Posts

I ordered a n SWC skimmer from them with an estimated date (ship, arrival, not sure what) of 6/25. No order showed up so I sent them a message via 'contact us' on their web page on Wednesday. Friday I got a call at home to call them back, and today I notice the order is now posted on the site as pending.

 

Canada Post (1 box(es) to be shipped) (Expedited US Business, 2014-06-25)

 

I tried to call and first got one of those rapid busy signals, then next immediately dumped into voice mail.

 

I just want to know what he wants and I feel like I've been transported back to 1985 or something trying to contact them, wherever they are. I assume Canada since I have to pay an extra fee for Canadian post.

 

So, long story short, has anyone here bought an SWC skimmer from them and should I wait, or just try and cancel this order so I can get a skimmer by early next week? It's damn frustrating ordering more than a week ago (order placed 6/16) and still nothing.

 

Please note they have not done anything wrong and they have not charged my credit card yet. If this is a small operation that makes great skimmers then it's worth the wait ... IF I can ever contact them. :)

Link to comment

I hear great things about the SWC skimmers.

 

Remember it's a long weekend for many businesses as it's Canada Day on the 1st! Honestly with the holiday, I highly doubt you will get the skimmer early next week.

 

If you need it by then, just cancel the order.

Link to comment

Archived

This topic is now archived and is closed to further replies.

  • Recommended Discussions

×
×
  • Create New...