irondragon013 Posted March 24, 2011 Share Posted March 24, 2011 I got my order a few days ago and am very pleased. I got more snails then I ordered by far and a few hermit crabs that I didn't. In with the Cerith snails were two blue leg hermits and in the dwarf cerith was a tiny little hermit. This isn't a problem for me but most people don't want hermit crabs. Link to comment
johnmaloney Posted March 24, 2011 Share Posted March 24, 2011 Very sorry about that. They are a few in our dwarf cerith tank, and since we send out so many extras we miss them at times, the dwarf white leg hermits are really tiny. Truly sorry about that, we will scale back sending extras out, it seems to cause those issues. very sorry for the mistake, email me and I can help you catch them if they need to be removed. They are reef safe, but if you dont want them I understand. Let me know if you would like any refunds, or want a label to return the product. I will give you a call later and we can talk about it, and try to come to an understanding. Link to comment
irondragon013 Posted March 24, 2011 Author Share Posted March 24, 2011 Thanks for the prompt reply, The dwarf hermits are very tiny. There is no need to go as far as returning them. Link to comment
johnmaloney Posted March 24, 2011 Share Posted March 24, 2011 ok cool, we will work out a way to fix this issue. Link to comment
seabass Posted March 24, 2011 Share Posted March 24, 2011 ...we will scale back sending extras out... ...but I understand. Link to comment
lawnmowerblenny Posted March 24, 2011 Share Posted March 24, 2011 No I love freebies! i JUST PLACED AN ORDER FOR A 10GAL KIT CREW AND RED MANGROVES! aNY TIPS ON KEEPING MANGROVES IN A TALL DISPLAY? 55 STANDARD... i KNOW THE LEAVES A HAVE TO BE ABOVE THE WATER SURFACE HOW CAN i ACHEIVE THIS WITH SUCH SHORT SEEDS? Link to comment
irondragon013 Posted March 24, 2011 Author Share Posted March 24, 2011 I had no issue with it. The extras are part of the attraction of buying from you and the crabs are a nice one. Just might note that the crabs are reef safe if they are received. They didn't affect the shear number of snails I received. The small ones are so tiny its insane. Link to comment
lawnmowerblenny Posted March 24, 2011 Share Posted March 24, 2011 pictures of yours please! Im excited to get them just hope they are relativly large! 5"+ did you order yours from reef cleaners? Link to comment
Arkayology Posted March 24, 2011 Share Posted March 24, 2011 there is some erosion happening and im hoping the mangroves will make a more solid base. Great idea! Link to comment
Orangutran Posted March 24, 2011 Share Posted March 24, 2011 no i live in south florida so i just pick them up off the ground or floating in the ocean. i would however order from john, he seems to know exactly whats going on with this kind of stuff. i just handpicked 6 seeds from biscayne bay. they are just put in the back chamber of my ac70. the other 3 i planted on the bank of the canal behind my house. there is some erosion happening and im hoping the mangroves will make a more solid base. pics will be up on my thread later today probably, it is super nice today though and lobster season ends soon. so dont hold your breath! JDL, are you part of BWI? Looks like a great cause! Link to comment
lawnmowerblenny Posted March 24, 2011 Share Posted March 24, 2011 Throw up pics of the seeds in the ac70 and your back yard! do a b4 and after that would be intresting! I grew up in Land O Lakes, FL its a 30 min. drive to the gulf... Link to comment
johnmaloney Posted March 25, 2011 Share Posted March 25, 2011 okay cool, we are going to change our disclaimer in the policy section and maybe that will be considered cleared up? Link to comment
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