Byron Posted January 13, 2010 Share Posted January 13, 2010 Just got my media basket and protein skimmer collection cup today!! I am very pleased with the craftsmanship and quality of the product, but I'm just having some problems getting my new media basket to fit into my second chamber (too tight from front to back). Has anyone had problems with this? It looks like I'll need to remove the lip that holds the top grate in place in my second chamber. Link to comment
Lawnman Posted January 13, 2010 Share Posted January 13, 2010 NOPE it is just a tight fit. Once you get it past that lip it is loose in there. I pull the false wall easy nd work it in there. Youdo have the tunze basket correct? Link to comment
Byron Posted January 13, 2010 Author Share Posted January 13, 2010 Ok! I think I might cut a little of that lip any anyways so I can get it in and out easily. I watched the "how to" video for installing it and it looked to effortless! Yeah The tunze cup totally rocks, it. looks sweet too. Link to comment
Lawnman Posted January 13, 2010 Share Posted January 13, 2010 But is the basket the tunze basket. I think that is all Stevie has anymore but was just making sure. Link to comment
Byron Posted January 13, 2010 Author Share Posted January 13, 2010 Yeah, it's the tunze one listed on the site. Link to comment
inTank Posted January 13, 2010 Share Posted January 13, 2010 But is the basket the tunze basket. I think that is all Stevie has anymore but was just making sure. Yeah we only produce one basket for the BC29. That change was made in Aug/September. The fit between the molding lips was the same regardless of the model. PM replied to please send an email so we can support you correctly. The basket is a tight fit but it will drop in any BC29 unless you have a weird one. Something I have learned after making thousands of these baskets is that every tank even mass produces is sometimes not always the same. Link to comment
Byron Posted January 13, 2010 Author Share Posted January 13, 2010 Something I have learned after making thousands of these baskets is that every tank even mass produces is sometimes not always the same. Thank's for quickly responding to my PM. This something that I can take care of, definitely not a problem with your product. The lip on my tank is a little different than most...easy fix to make it work, just curious if this was unusual. Great customer service! Link to comment
StevieT Posted January 13, 2010 Share Posted January 13, 2010 It is very unusual and I have never herd of it. Sorry it happened to your purchase with inTank. We even leave a few mm of tolerance in the depth of the basket to it will make it through. Link to comment
Nemo Niblets Posted January 15, 2010 Share Posted January 15, 2010 MM STEVIE I GOT ME A MEDIA BASKET. Link to comment
StevieT Posted January 15, 2010 Share Posted January 15, 2010 inTank you for your order. The chemi pure elite will be in early this coming week so it will ship then. I hit a huge post Christmas rush and sold out of almost everything. Link to comment
Nemo Niblets Posted January 16, 2010 Share Posted January 16, 2010 inTank you for your order. The chemi pure elite will be in early this coming week so it will ship then. I hit a huge post Christmas rush and sold out of almost everything. Holla! Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.