phases Posted February 10, 2009 Share Posted February 10, 2009 The pump in my 9002 died. There is no clogging of any kind just totally stopped. Any one alse had this happen. The skimmer is over a year old. Am I covered for a replacement or should I try another pump or mod? Link to comment
supernip Posted February 10, 2009 Share Posted February 10, 2009 I think 2 on the motor iirc. I'd call tunze. Ive heard this happening to 2 people in the last week. poor robot =( Link to comment
basser1 Posted February 10, 2009 Share Posted February 10, 2009 Supernip is right, the warranty is 2 years. Send an e-mail to Roger Vitko, he's the USA rep. He's also very good at helping out with problems. Here's an e-mail addy: tunze@sbcglobal.net Link to comment
supernip Posted February 10, 2009 Share Posted February 10, 2009 hes very fast with just a pm on reefcentral Link to comment
phases Posted February 10, 2009 Author Share Posted February 10, 2009 Supernip is right, the warranty is 2 years. Send an e-mail to Roger Vitko, he's the USA rep. He's also very good at helping out with problems. Here's an e-mail addy: tunze@sbcglobal.net Thanks for the address. I emailed the Canadian rep but if I don't hear back I might try him. Link to comment
basser1 Posted February 10, 2009 Share Posted February 10, 2009 hes very fast with just a pm on reefcentral Yeah, but Nano-Reefers don't go there, right?? Link to comment
adinsxq Posted February 10, 2009 Share Posted February 10, 2009 ugh. mine stopped working too. Link to comment
Omen Posted February 10, 2009 Share Posted February 10, 2009 ugh. mine stopped working too. Email Roger and i am sure he will replace it. Get me a magnet, too. Link to comment
adinsxq Posted February 10, 2009 Share Posted February 10, 2009 Email Roger and i am sure he will replace it. Get me a magnet, too. how about i sell you my 9002 and 9010 (both of which have non-working pumps) at discount. you deal with roger, and then resell the skimmrs at a profit? lmk. Link to comment
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