ssirishpride Posted May 14, 2008 Share Posted May 14, 2008 hello all. my delema is a simple one. i have a broken beacket for my nanostream. this happened once before and i was contacted by someone that wasable to get me the replacement part. trouble is i can't find they're contact info. anyone know the person to contact? thanks! Link to comment
GrandeGixxer Posted May 14, 2008 Share Posted May 14, 2008 Roger Vitko at Tunze USA should be able to help you out. I don't know if he is on here, but he is RVitko on RC. Link to comment
ssirishpride Posted May 14, 2008 Author Share Posted May 14, 2008 cool thx again. if ayone else knows more please let me know. thanks Link to comment
HecticDialectics Posted May 14, 2008 Share Posted May 14, 2008 cool thx again. if ayone else knows more please let me know. thanks Nope, that just about covers it lol If you can't figure out how to PM RVitko, you can always go to the Tunze sponsored forum on RC and just make a post... he'll take care of ya. Link to comment
SPS20 Posted May 14, 2008 Share Posted May 14, 2008 This is a very common problem with the Tunze Nanos. The pumps themselves are very well built, but those mounting brackets just aren't strong enough. Luckily, Tunze is known for taking excellent care of their customers. They will hook you up with a new bracket, no doubt. Link to comment
GrandeGixxer Posted May 14, 2008 Share Posted May 14, 2008 The new brackets are much better. Link to comment
basser1 Posted May 15, 2008 Share Posted May 15, 2008 Roger Vitko at Tunze USA should be able to help you out. I don't know if he is on here, but he is RVitko on RC. Contact Roger Vitko at this e-mail addy: Tunze@sbcglobal.net The early Nano-streams did have problems with the bracket, but as GrandeGixxer stated, they have since solved the problem and the new brackets are much stronger. You can't beat Tunzes' customer support! Link to comment
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