mane3215 Posted August 1, 2003 Share Posted August 1, 2003 This should probably be in the vendor section, but I wanted it to get a bit more press. I emailed them about a month to month and a half ago about getting some lr and sand. I never got a response, so I had to buy the local junk. That evening I got an email from Daren, apoligizing for the delay and I email back, saying well I still need a few pounds of lr and ls. I never got a return mail. I emailed them yesterday about getting 20pounds of live rock and 20pounds of live sand, and as og now I still havent received a reply. I really liked their Kaelini lr, though expensive, I think I will now go with gulf-view's coral cluster rock. I just want the highest quality rock for my new tank, I'm not worried about the price. Anybody know what gives? Thanks. Link to comment
jdsabin1 Posted August 1, 2003 Share Posted August 1, 2003 That doesn't make any sense as Darren has provided me some of the best customer service on the planet. I would go to reef-central and post your question in their own sponsor forum. I guarantee you there is good reason for the problems. -Jeff Link to comment
mane3215 Posted August 1, 2003 Author Share Posted August 1, 2003 Thanks for the heads up, I didnt even notice them over there. Its posted. Link to comment
T?@7 Posted August 1, 2003 Share Posted August 1, 2003 yes, Darren usually is top notch. Link to comment
Spencerx Posted August 1, 2003 Share Posted August 1, 2003 call him maybe. he is in my local reef club, hes got some niice stuff in his tanks .... Link to comment
Crakeur Posted August 1, 2003 Share Posted August 1, 2003 he's probably really busy. his site shows that he is setting up a big sps section so he might be unavailable. I picked up some corals from him a few weeks ago and the order went smoothly. He replaced on item with a similar coral as he was sold out and he threw in a free monti cap to make up for the difference. My only bad thing was the tonga branch covered with shrooms lost all the shrooms in shipping (not his fault) and they all drifted to the back of my tank. (not his fault). Link to comment
TDogg Posted August 1, 2003 Share Posted August 1, 2003 Hi All, Im new here, but wanted to jump in.. about a week ago i ordered via e-mail 20lbs of live rock/sand from Palmettoreef.com, and was very very pleased with there service. My rock had all types of life on it from dusters to worms to a couple of snails.. As was said before they are very hands on with customer service. Link to comment
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