Genie382 Posted May 20, 2018 Share Posted May 20, 2018 Hi guys, So it seems that I have another equipment issue again. Purchased the Prime at the end of March. Arrived in April. Has been set up for a little over a month. I run it at 70% max intensity. Noticed today that some of the led’s are flickering (appear to be the lights on the edge of the puck) blue on and off. I’ve turned off the light for now, any ideas what may be going on? Tried contacting AI customer service but it’s the weekend, anyone have any experience with how helpful they are? I really really don’t want to have to buy another replacement light in a 2 month span 😭 Quote Link to comment
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