BigMikeSD Posted February 28, 2018 Share Posted February 28, 2018 Just wanted to share my experience with InTank/mediabaskets.com Placed an order online for the Fluval Evo Media tray, a heater, couple other items. Within an hour I had notice my order was shipping via UPS...only I had opted for the USPS Priority service. I emailed Steve and literally 5 minutes later I had an update notification and follow up email correcting the shipping to USPS Priority. It get's better. The email stated that USPS had already picked up for the day but that someone would take my package to the local PO to ensure it went out right away. Most other vendors I have dealt with would have maybe corrected the shipping label at best and never mentioned that the pickup had already been done and incurred another day delay in shipping. I checked my shipping status and it's already on it's way from WI to San Diego. I will be a repeat customer from InTank. 1 1 Quote Link to comment
RayWhisperer Posted March 4, 2018 Share Posted March 4, 2018 Keep on the lookout for new future product lines they will be carrying. I have it on good authority this is one of the hot new items to be offered. 1 1 Quote Link to comment
HarryPotter Posted March 4, 2018 Share Posted March 4, 2018 Did @StevieT or Shipping Jeff hold a gun to your head while you typed up this review? Quote Link to comment
RayWhisperer Posted March 5, 2018 Share Posted March 5, 2018 Better alert stevieT to this. He can't have us soiling (pun intended) his good name. Quote Link to comment
inTank Posted March 5, 2018 Share Posted March 5, 2018 On 2/28/2018 at 10:45 AM, BigMikeSD said: I will be a repeat customer from InTank. We are very happy you emailed us to catch that JeffUp and that we were able to correct it. It's imperative these days to get what you ordered, how you ordered it out the door correctly. inTank you and enjoy Quote Link to comment
HarryPotter Posted March 5, 2018 Share Posted March 5, 2018 1 hour ago, inTank said: We are very happy you emailed us to catch that JeffUp and that we were able to correct it. It's imperative these days to get what you ordered, how you ordered it out the door correctly. inTank you and enjoy Freaking jeff.... One more screwup and he must be suffocated with filter floss! Or nail him with some Swedish fish; whichever is closer at hand. 1 Quote Link to comment
BigMikeSD Posted March 5, 2018 Author Share Posted March 5, 2018 I vote the Swedish Fish! Quote Link to comment
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