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BioCube 14 Retrofit Kit


BlindZide

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Hey everyone. I am having an issue with my retrofit kit. It was working like a dream for the past year roughly. I had to relocate the tank in my house. Once I got everything hooked up the lights wouldn't come on. There is power and the imp card is flashing long amber short red indicating "connecting to server" and it does this forever and wont stop. I have tried pairing with with 3 separate devices all with the same results. Anyone have any ideas?

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3 hours ago, DaveFason said:

I think we cleared this up on the email and you  are all set and running. It was a poor WIFI signal correct?

 

Let me know!

Yes we did! And for those of you that were wondering....the wifi was too low so I ended up using my Wi-Fi hotspot on my phone to connect the imp card. Worked like a charm. 

 

Dave responded rapidly over email and gave me a few things to try.

 

Product is great and support is amazing.

 

Thanks Dave!

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