I have sh*t luck

[McCune]

Received my cadlights 50 long. FedEx lost my light hanging tree. The pallet of parts was not strapped in the truck or wrapped. I finally pulled my tank out today and there are chips in both of the front bottom corners. This in no way was cadlights fault just fedex.

[Smithjm5]

Well shit dude, is FedEx going to take responsibility? Or are you just screwed?

[GoingPostal]

That sucks, I hate when I have to ship or get fragile stuff in the mail, so risky. Hopefully you get a replacement tank?

[McCune]

Do you think I need a replacement or can I still use it. If they offer money back I may just take that.

[Lawnman]

Do you think I need a replacement or can I still use it. If they offer money back I may just take that.

I wouldn't use that tank. Call Cadlights and let them sort it out with Fedex.

[ninjamyst]

Cadlights should have gotten insurance with Fedex and should be able to file a claim. My PicO Aquarium tank came chipped too and Chris was able to get a claim from UPS.

[Halo_003]

I wouldn't accept it in anything but immaculate condition, that's what you paid for. Cadlights will have insured it so it's covered at least.

[McCune]

Just want to say that cadlights is a stand up company. My new tank has been shipped today.

[Jackal_Knight]

Good to hear everything worked out for I hope the next tank makes it to you OK.

[Ecospire]

I had a cracked tank come in last week from CAD. They addressed the issue the same day, and shipped me a new one the next day. Glad you had a good experience too.