CarrillXXP Posted October 16, 2011 Share Posted October 16, 2011 I had actually ordered from them a few weeks back but I still wanted to post my opinion about the customer service I had received from Reefcleaners! About 3 weeks back I ordered the 10 gallon quick crew with normal shipping (17 bucks! cheap!) and within about 3-4 days of ordering my crew, I received my package in the mail! I was extremely satisfied with the packaging; ALL the snails were alive and arrived safely. I thought there wasn't a whole lot of water in the bags but the snails tanked it out, plus it was a 102 degrees that day so it could have evaporated somewhat. But! Most of all I was amazed with how many snails I had actually got! I have enough for maybe a 30 gallon tank! All in all, I have a happy tank full of snails and I would definitely buy from this company again! I suggest others to give them a try! Thanks RC! -Ryan Link to comment
gupebreedr Posted October 16, 2011 Share Posted October 16, 2011 I had actually ordered from them a few weeks back but I still wanted to post my opinion about the customer service I had received from Reefcleaners! About 3 weeks back I ordered the 10 gallon quick crew with normal shipping (17 bucks! cheap!) and within about 3-4 days of ordering my crew, I received my package in the mail! I was extremely satisfied with the packaging; ALL the snails were alive and arrived safely. I thought there wasn't a whole lot of water in the bags but the snails tanked it out, plus it was a 102 degrees that day so it could have evaporated somewhat. But! Most of all I was amazed with how many snails I had actually got! I have enough for maybe a 30 gallon tank! All in all, I have a happy tank full of snails and I would definitely buy from this company again! I suggest others to give them a try! Thanks RC! -Ryan Ryan, I too ordered the same pack as you and received mine last week. I was pleased with my order as well as his customer service and communications. I highly recommend Reefcleaners.com. He totally rocks!!!!!! Link to comment
JDK Posted October 17, 2011 Share Posted October 17, 2011 will be ordering from them soon.... Good to hear Link to comment
nor_cal_nano Posted October 17, 2011 Share Posted October 17, 2011 They're supposed to be shipped with a minimum amount of water as far as I know. Link to comment
ayobreezie Posted October 17, 2011 Share Posted October 17, 2011 Why is everyone from Sacramento?! Haha. Got my order from John a few weeks ago. Awesome service, bunch of extras that I don't know what to do with yet. Link to comment
Wizzy Posted October 17, 2011 Share Posted October 17, 2011 John's great! His customer service and quality products make for an awesome business. Cool Beans- Wizzy Link to comment
CarrillXXP Posted October 17, 2011 Author Share Posted October 17, 2011 haha I am actually from the bay area and just moved back to livermore, but sacramento was where I lived for a while. Link to comment
endolith Posted October 17, 2011 Share Posted October 17, 2011 I got a Sacramento order from reefcleaners last week also! Awesome stuff. Link to comment
Ferrari_Jones Posted October 18, 2011 Share Posted October 18, 2011 I order everything I can from John. I wish they would go into the fish business. Always received more than I ordered, and he always takes the time to answer my questions. Link to comment
ayobreezie Posted October 18, 2011 Share Posted October 18, 2011 I order everything I can from John. I wish they would go into the fish business. Always received more than I ordered, and he always takes the time to answer my questions. Lol, order one clownfish, get 5, that'd be nice. Link to comment
johnmaloney Posted December 1, 2011 Share Posted December 1, 2011 Thank you for the support! Link to comment
GuySmily Posted December 3, 2011 Share Posted December 3, 2011 Another Sacramento customer here... Next time we'll have to do a group buy, lol. I noticed nobody posted pictures yet. Here's how my stuff came: John - cool to see you on the boards. Keep up the good work! Loved the 1-cent algae you sent. It's growing fast, but brown algae is growing all over it. I took a pic on day 1, will have to get a pic of what it looks like now. Day 1: Newer: Link to comment
like-fish Posted January 22, 2012 Share Posted January 22, 2012 i purchased 30lbs of base rock from John and got exactly what i requested and then some! Great pieces, very clean and even a big handfull of ruble for my refugium (as requested). Fast shipping, arrived in great condition! Looking forward to doing more business with them! Link to comment
mattidallama Posted February 21, 2012 Share Posted February 21, 2012 Put in a order in last week will be getting it in the next few days. Link to comment
MeepNand Posted February 21, 2012 Share Posted February 21, 2012 Reefcleaners is great. I have ordered from them my refractometer, multiple cleanup crews, macros, mangroves, and a mag test kit and have been satisfied every time. Link to comment
otest82 Posted February 22, 2012 Share Posted February 22, 2012 I ordered some snails, pods, and the penny macro the other day. They have a good reputation, so I figured I would try them out. Link to comment
mattidallama Posted February 23, 2012 Share Posted February 23, 2012 Just got my 5 gallon order and I got tons of extras and everything was alive he even threw in a couple hermit crabs for good luck. Only problem was that the ups guy never knocked on my door so the poor box sat out side for god knows how long but everything was alive when I opened the bags Link to comment
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