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Reef Radiance


dcullen

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In August Reef Radiance advertised a Seneye Home Monitor at a great price noting that it was an Amazon return. Due to the attractive price, I ordered 1 and got an order confirmation that stated it would be shipped in 48 hours and I would get a tracking number.

On Aug 29 I contact them via their contact form letting them know that I had not received the Seneye or even a tracking number

 

rick@reefradiance.com responded with "This will go out in the next day or so and you will receive a tracking number to track it to you.

 

Thanks!

 

Rick

"

So 12 day later, guess what? No tracking number, no further communication and no seneye.

 

I've sent an email to rick requesting cancellation and file claims with Paypal and a complaint with BBB

 

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