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Apex controller with lab grade probe


Tkimber

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  • 2 weeks later...

Does the warranty/support transfer?

 

I sold a brand new reefkeeper lite that was still in warranty. I sent the buyer the receipt and when he called DA to get some help in setting it up they said warranty was good because he had receipt. Of course who knows if neptune is the same.

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I sold a brand new reefkeeper lite that was still in warranty. I sent the buyer the receipt and when he called DA to get some help in setting it up they said warranty was good because he had receipt. Of course who knows if neptune is the same.

 

Thanks I guess? Haha....

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Not sure how that works. I'm not totally sure what the warranty is for the original purchaser, either.

 

From what I can find warranty/support transfer if you have the original receipt. Are you using the Fusion cloud based control? I also read you can remove this controller from your Fusion account to clear it for a new owner.

 

I'm interested, but only if the warranty, support and Fusion account are usable. Not your Fusion account obviously.

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I purchased it from BRS, so the receipt shouldn't be an issue. Yes, it's setup through fusion. I'll contact Neptune today and ask some questions as to what exactly needs to happen.

 

 

 

 

 

From what I can find warranty/support transfer if you have the original receipt. Are you using the Fusion cloud based control? I also read you can remove this controller from your Fusion account

to clear it for a new owner.

 

I'm interested, but only if the warranty, support and Fusion account are usable. Not your Fusion account obviously.

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I'm interested, but only if the warranty, support and Fusion account are usable. Not your Fusion account obviously.

 

I purchased it from BRS, so the receipt shouldn't be an issue. Yes, it's setup through fusion. I'll contact Neptune today and ask some questions as to what exactly needs to happen.

 

 

You simply need to log into your fusion account and remove the apex you have registered. Once thats done someone else can register it and link it to their account

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