LaReine Posted August 30, 2015 Share Posted August 30, 2015 Hello Friends RE : AI Prime issues I think I got it sorted ! thanks your all your help with all the private messages ! how wonderful to have you friends on here . I was having trouble with the update. got it updated.... now its working great ! Link to comment
isaacharry Posted August 30, 2015 Share Posted August 30, 2015 Seems like you are having a lot of issues... I had the same problems when initially setting up the prime. Your best bet is to call their customer service and do the troubleshooting over the phone. Link to comment
soeminpaing Posted August 30, 2015 Share Posted August 30, 2015 I set up an AI account. It was problem free for me. You can also follow the quick setup guide that come with the box to pair with your phone or table. Link to comment
LaReine Posted August 31, 2015 Author Share Posted August 31, 2015 Yes I followed quick setup guide and paired with Win 8.1 computer no problem I emailed their service email. I will phone tomorrow when it is not a holiday. thank you for your kind reply Link to comment
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