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Bad experience with Reef Radiance


onepoorreefer

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onepoorreefer

I received an email from Rick letting me know about a sale they where having. Looking at the ad I seen a item that I could use but was hesitating to buy it because I had problems in the past with this company.(I will not go into details) Then I decide to give this place a second chance and forget about past behind us. There are two items I wanted to buy so before I bought anything from him I ask if they combine shipping if I bought more then one item.(On his site ever item had a shipping price)He replay no and that was fine with me. So i place two different orders with reef radiance. Paid shipping on two separate orders. So Rick send me the shipping tracking info and a picture of the item being ship. I notice there was only one tracking number and I placed two orders and notice the picture he sent me he was packing and shipping them together after he told me there is no combine shipping. I place two orders and paid for two times to ship them separated and expected them to ship in two packages. I did not plan for Rick to steal the money for the shipping cost of one item to help him make more of a profit. I was willing to pay for two shipping charges of around $9 each even though I know for a fact it only cost around $6 to ship both items together but he can charge what ever he wants to and that ok .It just makes me mad that if his price where to low for him to make any money that he has to find a way to steal money from his customer so he can make a profit just sucks. To bad he has some good prices sometimes. I am not telling anyone not to shop there just be careful that he does not try to steal from you.(my order was cancel before it ship)

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