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Advanced Acrylics


plantman3

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I purchased a acrylic aquarium from John (owner) at Advanced Acrylics, located in Jarupa Valley California in February 2014. After waiting for 14 months and dealing with Johns numerous lies and excuses, I ordered a tank from another vender. I requested my money (as noted on my credit card statement) back from Advanced Acrylics. Although John has texted me on numerous occasions promising to send me my money, as of 7/1/15, I have not seen a penny of my refund. I contacted the BBB and Riverside County District Attorneys Office and filed a complaint. John has not responded to either of these organizations. This individual, who considers himself a legitimate businessman, has in reality stolen my money. It is difficult to fathom how Advanced Acrylics remains in business. I am a senior citizen who lives on a fixed income. The loss of this money will have a significant impact on my quality of life. This posting is a warning to anyone who is contemplating doing business with Advanced Acrylics. "Caveat Emptor. Buyer Beware".

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First off Welcome to Nano-reef. Secondly i am sorry that you had to experience losing money and being lied to. It really surprises me since i got a sump and a ATO container from John and he even through in free socks.Hopefully this issue gets fixed.

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Cencalfishguy56

I purchased a acrylic aquarium from John (owner) at Advanced Acrylics, located in Jarupa Valley California in February 2014. After waiting for 14 months and dealing with Johns numerous lies and excuses, I ordered a tank from another vender. I requested my money (as noted on my credit card statement) back from Advanced Acrylics. Although John has texted me on numerous occasions promising to send me my money, as of 7/1/15, I have not seen a penny of my refund. I contacted the BBB and Riverside County District Attorneys Office and filed a complaint. John has not responded to either of these organizations. This individual, who considers himself a legitimate businessman, has in reality stolen my money. It is difficult to fathom how Advanced Acrylics remains in business. I am a senior citizen who lives on a fixed income. The loss of this money will have a significant impact on my quality of life. This posting is a warning to anyone who is contemplating doing business with Advanced Acrylics. "Caveat Emptor. Buyer Beware".

Wow sad to hear that, I literally just ordered a sump from them and received it in 2 days and he answered my question when I asked about ordering he didn't reply to one of my requests but he still acknowledged it and I was extremely satisfied

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he has such mixed reviews. i ordered my sump from him. he was really prompt with replying to my emails. a little slower when it got to the end of the time frame when it was supposed to be done. it took about a week longer than i was originally advised of.

that being said i love the sump and the construction of it is super clean.

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