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Innovative Marine Aquariums

Reef Gardener


cnseekatz

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I recently ordered some SPS from Reef Gardener, and I wanted to leave some feedback.

 

I clicked a link from the Sponsor Specials page on this site, and was very impressed with their website, and the pricing seemed fair, so I ordered a few frags of SPS. I've never bought livestock online before, so I was pretty nervous.

 

The package came very quickly and was expertly packed. Unfortunately, one of the 3 frags was DOA. I don't blame RG for this, I know that corals can be delicate, and these things happen, especially when it's going across the country, through a few different climates. Morgan is extremely responsive, and has been very helpful. She shipped a replacement for the first frag right away. Unfortunately, this replacement frag had the same problem as the first. We talked again, and decided that since it's warmer here than it is en route, the heat pack was probably too much, and she's going to wait till the weather is a little better before sending out another frag.

 

Like I said before, I don't blame Morgan for the DOA. The shipments came quickly, and the packing was pro... These things just happen. I feel very confident that we'll get this worked out. I would highly recommend Reef Gardener for their great selection, reasonable prices, and terrific service.

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