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possible nuvo 16 failure


tbunnelldo

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has anyone had one of the back lower corners leak on the nuvo 16? this is the only place i can think where i am getting a small leak. i haven't pulled the black covering off the back to get a look yet since i had to go to work. i feel like the issue is going to be on the bottom of that joint. if this is the case, how easy is IM to deal with on these issues?

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IM has treated me very well, swapping out a 1st generation 24 for a much thicker one. No problems so far and we have had the second tank for 10+ months. How long have you had your tank?

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They sent me the new one and I boxed up the old one and sent it back. I sent them pictures (it was cracked) and they were very helpful and easy to deal with. I think on some of the more recent issues they have been asking to get the damaged tank back first. I know some people haven't had a great experience with them but mine has been very positive so far.

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Not without draining the tank. I did contact them and will be getting the new 20 gal tank. They will give me $138 credit but I have to send current tank in.

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