neverrain Posted April 7, 2014 Share Posted April 7, 2014 I placed an order on your site on Saturday, got no email verification. I can also see my credit card was charged on Saturday. I attempted to contact you via the form on your website to make sure I gave you the right email address and your contact form is telling me my email address is wrong (it's not, I verified). Just wanted to make sure everything was OK. I've ordered from you in the past and not had this problem. Just a heads up! Link to comment
johnmaloney Posted April 7, 2014 Share Posted April 7, 2014 We are nearly making the move to a new server, that will clear up the email issue. Should happen next week. Some people are getting that error in the mean time. If you email us at reefcleaners@gmail.com it gets around the overactive spam filters. Link to comment
neverrain Posted April 7, 2014 Author Share Posted April 7, 2014 I just wanted to find out if I will get an email when my order ships. Since I ordered on Saturday, it ships today? Unfortunately, I forgot to check thing on your website when I ordered. I'll shoot you an email for verification. Thanks for the reply. Link to comment
chazde3 Posted May 2, 2014 Share Posted May 2, 2014 Still having email issues? I placed an order and received all emails except for my tracking information. I was hoping to see if it was getting to my work place tomorrow or if I have to call them and try to get it redirected to my house for Saturday. Link to comment
johnmaloney Posted May 2, 2014 Share Posted May 2, 2014 shoot me an email and I will get your tracking. That is a different email server, we moved to the new website now. Link to comment
chazde3 Posted May 2, 2014 Share Posted May 2, 2014 Sweet already did and you replied. Looks like we are on track. Thanks again John Link to comment
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