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SaltCritters.com

You guys having an issue with your site?


neverrain

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I placed an order on your site on Saturday, got no email verification.

 

I can also see my credit card was charged on Saturday.

 

I attempted to contact you via the form on your website to make sure I gave you the right email address and your contact form is telling me my email address is wrong (it's not, I verified).

 

Just wanted to make sure everything was OK. I've ordered from you in the past and not had this problem.

 

Just a heads up!

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johnmaloney

We are nearly making the move to a new server, that will clear up the email issue. Should happen next week. Some people are getting that error in the mean time. If you email us at reefcleaners@gmail.com it gets around the overactive spam filters.

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I just wanted to find out if I will get an email when my order ships. Since I ordered on Saturday, it ships today? Unfortunately, I forgot to check thing on your website when I ordered. I'll shoot you an email for verification.

 

Thanks for the reply.

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  • 4 weeks later...

Still having email issues? I placed an order and received all emails except for my tracking information. I was hoping to see if it was getting to my work place tomorrow or if I have to call them and try to get it redirected to my house for Saturday.

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johnmaloney

shoot me an email and I will get your tracking. That is a different email server, we moved to the new website now.

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