notwithit Posted July 20, 2013 Share Posted July 20, 2013 My favorite FedEx story is similar: My family forgot a garment bag at home when flying to Japan for my wedding and asked a neighbor to send it to them FedEx overnight and they'd pay them back upon return to the US. The neighbor got the suitcase, threw it in a box and FedEx took the package for about $400. Needless to say the package did not arrive before the wedding despite numerous calls to FedEx in theUS and Japan, and they had to get all new formal clothes the night before the wedding. Fast forward 2-1/2 months and I get a letter from FedEx saying that if I didn't come pick up the "unclaimed" package by the 90 day mark that they would destroy it. I went to get the box and tried to refuse delivery, or have them return the package on their dime since they obviously failed to deliver on time, and they wanted to charge me $300 or so to send it back. The box looked like it had been through an industrial washing machine. I took the suitcase to the base post office, put it in a new box, and sent it back to my parents "space available" for $20 and it got there in 4 days. Either A) The box got destroyed and they decided to not ship it and just threw someone through the ringer... or The box was destroyed with all the handling and they decided to not ship it.... It seems like any box that takes longer than normal to get to me ends up very squished and looking like a sharknado went after it. Link to comment
rocksmom Posted July 21, 2013 Author Share Posted July 21, 2013 Still not sure why so many threads get started to complain about shipping, instead of contacting the shippers and merchants directly. By this time, everyone should be aware that USPS, UPS, DHL, FedEx, OnTrac, et al, all suck donkey balls when it comes to shipping corals, fish, tanks, etc. The point of this thread wasn't to complain. I asked if people had experience with snails being able to survive extra days in transit and what to do in case of DOA since the sender wasn't responsible for the error. Sorry I just got to this, glad it arrived OK. I have to see what is going on with my NR notifications, I havent received any since the website change and I am always late to these topics. edit - hey I think I fixed the notification setting, I didnt have the email box checked in the profle tab. Lots of new options now, very nice upgrade. I should be much quicker to respond now No problem and thanks for all the extra snails! The tanks are looking so much better already. Link to comment
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