Jump to content


Photo

Refund / exchanges?


  • Please log in to reply
3 replies to this topic

#1
Statictattoo

Statictattoo

    Nano Reefer

  • Members
  • 13 posts
  • Joined 16 Mar 2012

Hey there recently purchased a tunze 9002 with upgrade cup and Stevie t media basket for my nano cube 28. Not realizing they both go in the same chamber ><
Do you guys do refunds/exchanges, I would like to keep the media basket ( its a tad to big but nothing a a razor blade won't fix) but yah I won't be able to use the tunze.

#2
Mini-Dude

Mini-Dude

    5' 1 1/2" and proud of it B)

  • Members
  • 6,405 posts
  • Joined 24 Dec 2010
  • Arkansas
there is a restocking fee, I believe
-Spencer

My Feedback

#3
floppybass

floppybass

    Nano Reefer

  • Members
  • 217 posts
  • Joined 09 Aug 2011
  • Lincoln Ca
You can not find a better company to do business with, Stevie will take care of you..

I can only guess his rubber doll is flat and he's frustrated. :lol:


#4
inTank

inTank

    Free Shipping >$149 Order!

  • Sponsor
  • 2,062 posts
  • Joined 21 Jul 2008
  • Wisconsin
Yes of course. If the item(s) are unused there is no restocking fee.

Please send us an email to sales(at) mediabaskets.com with some basic information or order number and we can arrange an RMA.

JBJ has the worst tolerances out of any manufacture. Sounds like the in-take channel was put on with too much silicone and is too deep, razor blade makes quick work of it.

Edited by inTank, 08 April 2012 - 07:55 PM.