Now the rest of my order did survive and was delivered, but my main reason for ordering online was the specific purpose of not having to pay around $1.50 per each blue leg at my LFS. It was an extremely disappointing experience especially after all the great reviews I had heard from you all on nano reef, and from my brothers own prior experience.
I contacted him in order to talk about a refund about the missing items, and he did respond promptly. When telling him about the problem he seemed to try to avoid the fact that I was missing 8 of my 10 hermit crabs, the bulk of my order. After emailing him numerous times he said that the cost of the missing items and the shipping would be refunded. Now I expected that the cost of shipping would be refunded, the standard $28.00 shipping that anyone would pay if they ordered one shipping expedited item. I was wrong, I received $8.00 refund.
It was a frustrating experience that delayed my ability to establish my tank which was the worst part of all. Now he might deny this is he sees it, but I kept the pictures and emails of us talking which would serve as proof. But i'm not that interested in exposing him, i'm just interested in making sure someone else doesn't share the same experience as me.