Jump to content


Photo

Just received my Reef Cleaners order, not amused


  • This topic is locked This topic is locked
117 replies to this topic

#101
GiantBen

GiantBen

    Nano Reefer

  • Members
  • 3,065 posts
  • Joined 26 Jan 2009
  • North Bay, CA

1) stick hand down back of pants
2) untwist panties
3) move on.

They are hermits and snails. Throw them on your back lawn and animals will eat it before daylight.

Awesome

#102
tinkerer

tinkerer

    Nano Reefer

  • Members
  • 568 posts
  • Joined 02 Aug 2011
  • new hope, mn

1) stick hand down back of pants
2) untwist panties
3) move on.

They are hermits and snails. Throw them on your back lawn and animals will eat it before daylight.


best advice yet.

#103
johnmaloney

johnmaloney

    Nano Reefer

  • Sponsor
  • 7,248 posts
  • Joined 23 Nov 2007

Ok, the reason I'm mad about the hermits and other species of snails that were "included" aren't what I ordered. I ordered what I did because that's what I wanted, I understand he sends extras, but didn't want species I didn't order. I'm very picky on what I put in my tank, but I got over 5 different species of snails that I didn't order and 2 different types of hermit crabs. So I guess it's my fault he sent them, I'm just supposed to put up with them just because he sent them? I didn't want to throw them away, because it's a waste, but I don't want them in my tank. And no, no one has a tank within 10 miles of me, there isn't even a town within 15 miles of me. And no, I don't want "more free stuff"
The reason I chose to go with Reef Cleaners is because the snails in the package are what I wanted, if I would have wanted other species of snails, I would have ordered that species.


Sorry you feel that you received 5 different species of snails than what you ordered. We sent a full refund and the price you were charged for the second box. Don't throw them out, take pictures, post them here and we can ID them for you. Most of the snails are the correct species I am sure, or would work for your tank. What species do you think you received?

#104
1fishmonger

1fishmonger

    Nano Reefer

  • Members
  • 2,047 posts
  • Joined 08 Sep 2010
When I order, please accidentally send me a duplicate order with LOTS (like, tons) of extra snails and hermit crabs. :)

#105
Fluffeh

Fluffeh

    Nano Reefer

  • Members
  • 1,893 posts
  • Joined 02 Nov 2010

When I order, please accidentally send me a duplicate order with LOTS (like, tons) of extra snails and hermit crabs. :)



+1 me too

#106
bsdryder7

bsdryder7

    Nano Reefer

  • Members
  • 293 posts
  • Joined 07 Jun 2011
  • So CAL
lol when i ordered a 30 gal cuc from u a while ago i got like double or triple the amount specified but i was so stoked lol .........im hoping when i order some blue legged hermits u do the same :happy: :happy: hahahaha

reefcleaners is FREAKIN AWESOME !

#107
Mike C.

Mike C.

    LED4LIFE

  • Members
  • 1,376 posts
  • Joined 29 Jan 2012
  • Cooper City, Florida

Ok, the reason I'm mad about the hermits and other species of snails that were "included" aren't what I ordered. I ordered what I did because that's what I wanted, I understand he sends extras, but didn't want species I didn't order. I'm very picky on what I put in my tank, but I got over 5 different species of snails that I didn't order and 2 different types of hermit crabs. So I guess it's my fault he sent them, I'm just supposed to put up with them just because he sent them? I didn't want to throw them away, because it's a waste, but I don't want them in my tank. And no, no one has a tank within 10 miles of me, there isn't even a town within 15 miles of me. And no, I don't want "more free stuff"
The reason I chose to go with Reef Cleaners is because the snails in the package are what I wanted, if I would have wanted other species of snails, I would have ordered that species.


Sorry, but this post and the OP just remind me of this:


Just replace "fruit" and "fruit of the month club" with snails and hermits.
Posted Image-Posted Image-Posted Image-Posted Image

#108
C.I._Reefer

C.I._Reefer

    Nano Reefer

  • Members
  • 1,077 posts
  • Joined 20 Jan 2012

Sorry, but this post and the OP just remind me of this:


Just replace "fruit" and "fruit of the month club" with snails and hermits.


rofl... so true...

#109
Pickle010

Pickle010

    Shamalamadingdong

  • Members
  • 7,846 posts
  • Joined 30 Nov 2006
  • Terra Bella, CA

Sorry you feel that you received 5 different species of snails than what you ordered. We sent a full refund and the price you were charged for the second box. Don't throw them out, take pictures, post them here and we can ID them for you. Most of the snails are the correct species I am sure, or would work for your tank. What species do you think you received?



Just WoW... You Sir are awesome... Even when the buyer deserves a kick in a nuts.

#110
GiantBen

GiantBen

    Nano Reefer

  • Members
  • 3,065 posts
  • Joined 26 Jan 2009
  • North Bay, CA
Everyone should lay off the buyer a little.

Being pissed about the extra stuff is a little over the top, but being pissed about having to pay $17 on delivery ispretty reasonable. His only real error is coming public before talking to John.

#111
C.I._Reefer

C.I._Reefer

    Nano Reefer

  • Members
  • 1,077 posts
  • Joined 20 Jan 2012

Everyone should lay off the buyer a little.

Being pissed about the extra stuff is a little over the top, but being pissed about having to pay $17 on delivery ispretty reasonable. His only real error is coming public before talking to John.


Yeah, except john clearly stated he issued a full refund for the price he was charged for the box... no harm no foul. It may have been johns fault, but if the post office chose to deliver anyway and bill the recipient it seems like it is kinda on them. idk

#112
GiantBen

GiantBen

    Nano Reefer

  • Members
  • 3,065 posts
  • Joined 26 Jan 2009
  • North Bay, CA

Yeah, except john clearly stated he issued a full refund for the price he was charged for the box... no harm no foul. It may have been johns fault, but if the post office chose to deliver anyway and bill the recipient it seems like it is kinda on them. idk

Sure, but people were piling on well before John did that.

The guy did come off a little pissy, but he did have *some* reason to be upset.

Edited by GiantBen, 27 February 2012 - 11:42 PM.


#113
Singlefin

Singlefin

    Nano Reefer

  • Members
  • 1,234 posts
  • Joined 12 Jul 2011

Everyone should lay off the buyer a little.

Being pissed about the extra stuff is a little over the top, but being pissed about having to pay $17 on delivery ispretty reasonable. His only real error is coming public before talking to John.


Sounds like he lives in the middle of no where and got charged extra to get the box to his address. I can see paying a little more for shipping if lived off the beaten path. He is probably aware of it and used to it, as I am.

Posted Image


Posted Image


#114
metrokat

metrokat

    High Heeled Reefer ;)

  • Premium Members
  • 24,749 posts
  • Joined 14 Jul 2011
  • New York
Bottom Line. John took care of the customer.
Somebody close this thread, popcorn ran out.

Click the Icons for links

Kats.png max.png TOTM.png featuredRB.png NLOGO.jpg MDfish_White_Background_copy_bigger.jpg

Your tank is sickening, I want to shrink, swim into it and climb.


#115
jefferzbooboo

jefferzbooboo

    Nano Reefer

  • Members
  • 41 posts
  • Joined 08 Oct 2006

Sounds like he lives in the middle of no where and got charged extra to get the box to his address. I can see paying a little more for shipping if lived off the beaten path. He is probably aware of it and used to it, as I am.

Yes I do live in the middle of no where and I don't get charged extra for delivery. He shipped a the order twice supposedly, but there was no duplicate bags of snails. And no, I didn't "use" living off the beaten path,
I have ordered inverts and coral through the mail before, and have never had any problems with any of them until this.

#116
Daveg99

Daveg99

    Nano Reefer

  • Members
  • 743 posts
  • Joined 05 Oct 2006
  • Dallas, TX
I bought a clown fish and it poops all over the place. I did not buy poop I only wanted the clownish! Im so pissed!

#117
mbonus

mbonus

    Nano Reefer

  • Members
  • 296 posts
  • Joined 07 Sep 2010

Sorry it seems me made a mistake and shipped your order twice. I will look into this now. When did you send an email? I received hundred+ since 5 and I can get to it faster if you can give me a timeframe or send a pm with the details.


Ok, the reason I'm mad about the hermits and other species of snails that were "included" aren't what I ordered. I ordered what I did because that's what I wanted, I understand he sends extras, but didn't want species I didn't order. I'm very picky on what I put in my tank, but I got over 5 different species of snails that I didn't order and 2 different types of hermit crabs. So I guess it's my fault he sent them, I'm just supposed to put up with them just because he sent them? I didn't want to throw them away, because it's a waste, but I don't want them in my tank. And no, no one has a tank within 10 miles of me, there isn't even a town within 15 miles of me. And no, I don't want "more free stuff"
The reason I chose to go with Reef Cleaners is because the snails in the package are what I wanted, if I would have wanted other species of snails, I would have ordered that species.


Sorry you feel that you received 5 different species of snails than what you ordered. We sent a full refund and the price you were charged for the second box. Don't throw them out, take pictures, post them here and we can ID them for you. Most of the snails are the correct species I am sure, or would work for your tank. What species do you think you received?


Yes I do live in the middle of no where and I don't get charged extra for delivery. He shipped a the order twice supposedly, but there was no duplicate bags of snails. And no, I didn't "use" living off the beaten path,
I have ordered inverts and coral through the mail before, and have never had any problems with any of them until this.


Jefferzbooboo - I suggest you directly communicate with John instead of responding to comments in this thread. It looks like he is trying to make it right with you, but perhaps his posts are being lost in the chatter. I have copied his responses for clarity. Good luck.

#118
RayWhisperer

RayWhisperer

    High society hillbilly & Honorary SCNRS member

  • Moderators
  • 14,274 posts
  • Joined 04 Sep 2005
  • McBilly
This thread has more than run it's course. OP, Please contact John directly as he seems more than willing to work this out with you.

Leaving now. See you #####es on the flip side.