Finally got a bs reply
---------- Original Message ----------
From: "ReefScavengers.Com" <email@example.com>
Date: Thu, 24 Feb 2011 13:46:12 -0400
Thank you for contacting us. Our apologies for the delay, we did not
want to ship up north this week due to the cold temperatures, to avoid
unnecessary livestock losses. We will get your order out early next
week. You will receive an email with tracking number on the day it
Thank you for your patience and cooperationMy reply
Thank you for the reply. I understand the concerns of shipping in cold weather. On the other side of the situation KY, Tenn, southern Ind, and Ohio didnt see any cold temps around the order time. Last week it was in the 70's when I placed the orders. It was in the 60's Monday and Tuesday this week. Next week will be colder than the present day temps. Thus presenting more concerns. If you had no intentions of shipping the order and knew this. Then it would have been nice to at least recieved an email explaining the concerns you were having and what actions you were planning on taking and when. You have to see my concern. The funds charged for the order were removed from my acct on the 16th. Less than 24 hours after placing the order. Eight days later, following two e-mails I get a response trying to explain the lack of shipping. In conclusion I ask you what if any thing will be done to rectify the problems. Free shipping, discounts, would be appreciated. All of the concerns that I have are enough to make one want to cancel the order. I will not do this. In respect to you. Thus allowing you to make the situation right.
Aquatic Acrylic Works
Edited by thecowkid, 24 February 2011 - 12:53 PM.