Be sure to mention Nano-Reef.com when placing your orders!
*** ReefScavengers.com ***
Posted 03 November 2007 - 08:20 AM
Be sure to mention Nano-Reef.com when placing your orders!
Posted 03 November 2007 - 09:39 AM
I did an order with ReefScavengers. I'm quite pleased with my order. Unfortunately, I did have 2 DOA's. However, as was demonstrated by ReefScavengers, any etailer worth their salt would quickly work to resolve the problem. ReefScavengers went above and beyond in dealing with the situation.
So, in conclusion, I'd give ReefScavengers an A+ for every aspect of my dealings with them. From beginning to end, a great etailer to do business with.
BTW, I now have the coolest crabs available anywhere. All thanks to ReefScavengers!
Leaving now. See you #####es on the flip side.
Posted 03 November 2007 - 09:42 AM
Edited by bluebastion, 03 November 2007 - 09:42 AM.
"Nothing's cut and dry in liquid."
To me and I'm sure a lot more people, dumd guestions are those that don't get ask, but there are dumd answers and they usally come from....well yaw know.Anyway, thanks for the replies, dumd and all. ;)I like that.
Will mandarins eat pods?
Posted 03 November 2007 - 05:36 PM
EL CHUPACABRAS-AUTOMATED WATER CHANGES & AUTOTOP OFF &…-ENERGY EFFICENT-IN WALL-36" DISPLAYS (diagonal)-Carlson and Borneman SURGE devices-XXXXX-NANO REEF
TY AC, AT, JMB.
Posted 04 December 2007 - 11:07 AM
It took awhile to get because the manufacturer was backed up with orders - but it is well worth the wait! It totally blows away the stock nano stands!
ReefScavengers was VERY responsive in all communications.
I highly recommend both the oak stand and ReefScavengers!!!
Posted 30 December 2007 - 07:17 PM
I received my order 12/28, everything was well packed, except the conchs' bag must've sprung a leak as he was all out of water when I opened it. But as of today, the conch is still alive so I guess he was packed well enough to survive.
RS shipped quickly, which is always nice!
Previous: 20H, 5.5 AIO, AP 12
Posted 30 December 2007 - 07:26 PM
Posted 14 March 2008 - 04:50 AM
Location Date Local Time Description
JACKSONVILLE, FL, US 03/13/2008 11:00 P.M. DEPARTURE SCAN
JACKSONVILLE, FL, US 03/12/2008 11:41 P.M. ARRIVAL SCAN
MELBOURNE, FL, US 03/12/2008 7:40 P.M. DEPARTURE SCAN
03/12/2008 6:58 P.M. ORIGIN SCAN
03/12/2008 6:09 P.M. PICKUP SCAN
US 03/12/2008 2:45 P.M. BILLING INFORMATION RECEIVED
Tracking results provided by UPS: 03/14/2008 8:36 A.M. ET
Thanks for the Great shipping UPS. 23 hours just sitting in Jacksonville. This happened last time too, but thanks to ReefScavengers great packing, everything arrived alive. I'm hoping the same thing happens again.
Ghetto Frag System
An Aquarist in Asia
Florida Panhandle Reefkeepers Society
Posted 28 May 2008 - 06:51 AM
Posted 11 September 2008 - 10:38 PM
Last month my experience with them changed completely. I placed an order and paid for several items. One of the items was sold out, and I received an email that I would have a credit.
I have tried to use the credit without any luck . They will not answer my emails over the past month, and have $16.99 of my money.
The company has no phone number, they won't return my email, and I am very frustrated.
I would not recommend purchasing from them until they resolve these current issues
Posted 11 September 2008 - 11:25 PM
20lbs fiji rock
Posted 29 January 2010 - 03:12 PM
Posted 29 January 2010 - 03:23 PM
My guess would be weather.
Has anyone in the recent past had any experience with ReefScavengers? I have ordered about 250 worth of inverts and fish, so just curious if the delay in shipping is still standard?
Posted 29 January 2010 - 03:26 PM
They first offered to re-ship which I said would be great, thanks very much, etc. Then they couldn't ship 'cause the Pep's weren't in stock but they would ship when they were. I said that works, I'll just wait then. After not receiving any reply after that for about a month I asked for what the deal was, I got some bs response, so I asked for my money back. After a couple more emails over the course of a couple weeks I finally got my money back...
Needless to say hope for no DOA's. Its a pain doing anything about it with them.
Posted 29 January 2010 - 04:57 PM
I'm not worried yet. I ordered last Friday and no shipping yet, but we have been getting pretty good ice and snow. Just curious what their present modus operandi is like.
Posted 06 February 2010 - 07:35 AM
All communication has been initiated by me and no reassurances have been provided me at this point. I am still giving the company benefit of the doubt for service, but thusfar I am FAR from supportive of this company. Caveat emptor!
Edited by winterparkmg, 06 February 2010 - 07:38 AM.
Posted 12 February 2010 - 09:14 PM
Horrible communication, incomplete orders, they: don't listen to instructions, don't insulate boxes with nearly $300 worth of livestock, don't ship when they say they will, give bad excuses when explaining shipping problems, charge overnight shipping for livestock and don't even put those items in the order.
DO NOT BUY FROM THIS SUPPLIER!!!!
I am getting my money back either from them or the credit card company since they do not respond to e-mails.
They took two weeks to ship an overnighted order when I needed it overnighted. I instructed them since it took so long, but was soon to go out, ship it no earlier than Thursday. They shipped it Tuesday... No insulation and cool temperatures, barely anything survived. I ordered two fish, an eel, and about 200 inverts. Got a bunch of dead inverts, a rotting eel, and no fish. No e-mail reply regarding the shipping problem when their website says all e-mails will be replied to within 24 hours. Also the website says packages will be in styrofoam lined boxes.
Just go somewhere else. When they remove their craniums from their rectums, maybe they can work REALLY hard and regain their reputations. I do not see that happening for a long time though.
Posted 15 February 2010 - 08:09 AM
I contacted them and followed their direction. After several e-mail as how I should proceed, I did not get any reply. I initiated a dispute through paypal and they finally refunded the cost of animals, but not the almost $40 they charged for shipping, which they required!
if these people have issued due to situation in Haiti, then they should simply say so and do not waste people's time.
I do not recommend this company. there are plenty of other solid supplier on line to have to put up with suck crappy service. I should have known better to order from a company that does not put a phone number on their site.
Posted 15 February 2010 - 08:31 AM
Not calling anyone stupid ...many of us have been burned to some extent by the few crappy online vendors out there. Thats why before buying anything from any company/person that you are not 100% sure has a great reputation, check them out here by a search or posting a question.
Posted 23 October 2010 - 12:37 PM
A month after we placed our order we still have not received it. We put a complaint into the BBB only to find out they have many against them. We received an email saying our order was shipped, but they never shipped it. We've asked daily now for a refund and they won't refund our money. We put a complaint into our CC to see if we can get our money refunded.
DO NOT DO BUSINESS WITH REEFSCAVENGERS, THEY'RE HORRIBLE.