Christopher Marks Posted November 3, 2007 Share Posted November 3, 2007 Place your reviews of ReefScavengers.com here. Be sure to mention Nano-Reef.com when placing your orders! Link to comment
RayWhisperer Posted November 3, 2007 Share Posted November 3, 2007 I'll be the first to drop an A bomb. I did an order with ReefScavengers. I'm quite pleased with my order. Unfortunately, I did have 2 DOA's. However, as was demonstrated by ReefScavengers, any etailer worth their salt would quickly work to resolve the problem. ReefScavengers went above and beyond in dealing with the situation. So, in conclusion, I'd give ReefScavengers an A+ for every aspect of my dealings with them. From beginning to end, a great etailer to do business with. BTW, I now have the coolest crabs available anywhere. All thanks to ReefScavengers! Link to comment
bluebastion Posted November 3, 2007 Share Posted November 3, 2007 I agree, awesome stuff. They are an EXTREMELY fast shipper. I only have one big complaint... get more of the cool stuff like the Pedersons and Nano-sized star fish! :) Link to comment
EL CHUPACABRA Posted November 4, 2007 Share Posted November 4, 2007 I also have to give them BIG UPS. I placed an order and received it promptly w/ no DOAs. Everything was well packed and extremely cheap. They also have live arrival guaranteed priority mail shipment which I went with, everything arrived in tip top shape and I saved a bundle. Some of the coolest inverts on the web and super cheap also. GREAT guys to deal with. Will def buy from again, Highly recommended.Oh yeah I bought on polyp of the $.50 cent frag special and they sent me exactly 50 polyps, bad ass!!! Link to comment
The Nomad Posted December 4, 2007 Share Posted December 4, 2007 A+! Just got 4 kinds o snails, porcelain crabs, lettuce nudis and a blue legged pistol, all are doing great! Thanks reefScavengers! Link to comment
jbflyfish17 Posted December 4, 2007 Share Posted December 4, 2007 I just received an Oak Stand for my 12g Aquapod from ReefScavengers! It is a magnificent piece of furniture and the craftsmenship is top notch. It took awhile to get because the manufacturer was backed up with orders - but it is well worth the wait! It totally blows away the stock nano stands! ReefScavengers was VERY responsive in all communications. I highly recommend both the oak stand and ReefScavengers!!! Thanks ReefScavengers!!! --jb Link to comment
Rubicon06 Posted December 31, 2007 Share Posted December 31, 2007 Hi, I received my order 12/28, everything was well packed, except the conchs' bag must've sprung a leak as he was all out of water when I opened it. But as of today, the conch is still alive so I guess he was packed well enough to survive. RS shipped quickly, which is always nice! Thanks again! Link to comment
Reef Chicks Posted December 31, 2007 Share Posted December 31, 2007 I ordered about a month back. Everything was very well packed and arrived alive... GREAT service & cheap shipping in Florida! Link to comment
dtfleming Posted March 6, 2008 Share Posted March 6, 2008 Received another order today from them. Great as usual. got some snails, crab, shrimp, zoas, and flower anemone. Link to comment
yardboy Posted March 14, 2008 Share Posted March 14, 2008 ReefScavengers is great, but even the best laid plans.......... Check this UPS tracking report Package Progress Location Date Local Time Description JACKSONVILLE, FL, US 03/13/2008 11:00 P.M. DEPARTURE SCAN JACKSONVILLE, FL, US 03/12/2008 11:41 P.M. ARRIVAL SCAN MELBOURNE, FL, US 03/12/2008 7:40 P.M. DEPARTURE SCAN 03/12/2008 6:58 P.M. ORIGIN SCAN 03/12/2008 6:09 P.M. PICKUP SCAN US 03/12/2008 2:45 P.M. BILLING INFORMATION RECEIVED Tracking results provided by UPS: 03/14/2008 8:36 A.M. ET Thanks for the Great shipping UPS. 23 hours just sitting in Jacksonville. This happened last time too, but thanks to ReefScavengers great packing, everything arrived alive. I'm hoping the same thing happens again. Link to comment
greeneyes Posted April 3, 2008 Share Posted April 3, 2008 Got my order today and was very pleased. Will be doing business with them again. Link to comment
monkeytrumpets Posted May 28, 2008 Share Posted May 28, 2008 I just got my second order from Reefscavengers. Unfortunately, the USPS lost the package for 24 hours, but thanks to great packing, only two snails were DOA. I was promptly credited for the loss, and all the emails they sent were extremely pleasant and helpful. The florida rics they sent were amazing! I will definitely be ordering from them again soon. Link to comment
SCUBABRUCE Posted September 12, 2008 Share Posted September 12, 2008 I have placed several orders with reefscavengers.com this year with good results. Livestock was well shipped and healthy and communication with the company was excellent. Last month my experience with them changed completely. I placed an order and paid for several items. One of the items was sold out, and I received an email that I would have a credit. I have tried to use the credit without any luck . They will not answer my emails over the past month, and have $16.99 of my money. The company has no phone number, they won't return my email, and I am very frustrated. I would not recommend purchasing from them until they resolve these current issues Link to comment
petkingdom619 Posted September 12, 2008 Share Posted September 12, 2008 i think there current issues were a hurricane? Link to comment
winterparkmg Posted January 29, 2010 Share Posted January 29, 2010 Has anyone in the recent past had any experience with ReefScavengers? I have ordered about 250 worth of inverts and fish, so just curious if the delay in shipping is still standard? Thanks! ~Wm Link to comment
r3dph03n1x Posted January 29, 2010 Share Posted January 29, 2010 Has anyone in the recent past had any experience with ReefScavengers? I have ordered about 250 worth of inverts and fish, so just curious if the delay in shipping is still standard? Thanks! ~Wm My guess would be weather. Link to comment
Justind823 Posted January 29, 2010 Share Posted January 29, 2010 I give them a C. I forgot to give them a review when I ordered stuff about a year ago. My snails all got to my house fine but my scarlet hermits and one of my peppermint shrimp were DOA. It was very difficuly after that. They first offered to re-ship which I said would be great, thanks very much, etc. Then they couldn't ship 'cause the Pep's weren't in stock but they would ship when they were. I said that works, I'll just wait then. After not receiving any reply after that for about a month I asked for what the deal was, I got some bs response, so I asked for my money back. After a couple more emails over the course of a couple weeks I finally got my money back... Needless to say hope for no DOA's. Its a pain doing anything about it with them. Link to comment
masterbuilder Posted January 29, 2010 Share Posted January 29, 2010 Has anyone in the recent past had any experience with ReefScavengers? I have ordered about 250 worth of inverts and fish, so just curious if the delay in shipping is still standard? Thanks! ~Wm uh oh Link to comment
winterparkmg Posted January 30, 2010 Share Posted January 30, 2010 uh oh I'm not worried yet. I ordered last Friday and no shipping yet, but we have been getting pretty good ice and snow. Just curious what their present modus operandi is like. ~Wm Link to comment
winterparkmg Posted February 6, 2010 Share Posted February 6, 2010 Ok. Now I am starting to get frusterated. I placed my order with reefscavengers on the 22nd and now it is the 6th, 15 days later. The website claims a 2-7 business day processing period for orders, which we are well outside of now. Overnight shipping is still being used due to the fish, a policy I fully understand and agree with, but the irony of the requirement does not escape me. All communication has been initiated by me and no reassurances have been provided me at this point. I am still giving the company benefit of the doubt for service, but thusfar I am FAR from supportive of this company. Caveat emptor! Link to comment
winterparkmg Posted February 13, 2010 Share Posted February 13, 2010 DO NOT BUY FROM THIS SUPPLIER!!!! Horrible communication, incomplete orders, they: don't listen to instructions, don't insulate boxes with nearly $300 worth of livestock, don't ship when they say they will, give bad excuses when explaining shipping problems, charge overnight shipping for livestock and don't even put those items in the order. DO NOT BUY FROM THIS SUPPLIER!!!! I am getting my money back either from them or the credit card company since they do not respond to e-mails. They took two weeks to ship an overnighted order when I needed it overnighted. I instructed them since it took so long, but was soon to go out, ship it no earlier than Thursday. They shipped it Tuesday... No insulation and cool temperatures, barely anything survived. I ordered two fish, an eel, and about 200 inverts. Got a bunch of dead inverts, a rotting eel, and no fish. No e-mail reply regarding the shipping problem when their website says all e-mails will be replied to within 24 hours. Also the website says packages will be in styrofoam lined boxes. Just go somewhere else. When they remove their craniums from their rectums, maybe they can work REALLY hard and regain their reputations. I do not see that happening for a long time though. ~William Link to comment
Behruz Posted February 15, 2010 Share Posted February 15, 2010 I placed my order on 1/25 and after waiting the "2-7" business day with no reply, I sent then am e-mail. they replied that due to Haiti disastor they are back logged. I waited for another 10 day and the order finally showed up on 2/10 with ALL livestock D.O.A. including a shrimp, 5 crabs and a sea hare. for shipping across the united states, it was packed in small box with NO insulation and a tiny heat pack. no wonder everything was dead. I contacted them and followed their direction. After several e-mail as how I should proceed, I did not get any reply. I initiated a dispute through paypal and they finally refunded the cost of animals, but not the almost $40 they charged for shipping, which they required! if these people have issued due to situation in Haiti, then they should simply say so and do not waste people's time. I do not recommend this company. there are plenty of other solid supplier on line to have to put up with suck crappy service. I should have known better to order from a company that does not put a phone number on their site. Link to comment
masterbuilder Posted February 15, 2010 Share Posted February 15, 2010 ReefScavengers has been discussed here so many times before a simple search would have saved you. Not calling anyone stupid ...many of us have been burned to some extent by the few crappy online vendors out there. Thats why before buying anything from any company/person that you are not 100% sure has a great reputation, check them out here by a search or posting a question. Link to comment
mikerags Posted October 23, 2010 Share Posted October 23, 2010 I wish we would have seen this before we tried ordering from them. A month after we placed our order we still have not received it. We put a complaint into the BBB only to find out they have many against them. We received an email saying our order was shipped, but they never shipped it. We've asked daily now for a refund and they won't refund our money. We put a complaint into our CC to see if we can get our money refunded. DO NOT DO BUSINESS WITH REEFSCAVENGERS, THEY'RE HORRIBLE. Link to comment
spsgtr Posted January 21, 2011 Share Posted January 21, 2011 Terrible service. you will never get what you ordered. Kiss your $$$$ goodbye if you order from them. Link to comment
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