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nanoreefnate
QUOTE (NYAquatic @ Nov 9 2009, 04:56 PM) *
Of course I did.
I sold the fish.
Healthy, well acclimated fish.
NO clue what he did to them.
And again, my policy is clear.
You want to pay $70 for a $35 fish so you can have a guarantee, that's fine.
Most people I know are happy to keep the extra cash for themselves.

And yes, he wanted the replacement for free, which was sent right away.
He contacted me weeks later that the second one died.

People on Manhattan Reefs say your acclimation process is very bad.
He had good water. 6 clams says something to me.
2hr policy is not what i would expect from a reputable salesmen (LiveAquaria offers 14 day guarantees on everything)
you made him pay extra for a 2 hour guarantee? thats totally unsound.
If a fish dies YOU should be the one to offer a free fish. he should not have had to ask in the first place.

QUOTE (Orphicdragon @ Nov 9 2009, 05:00 PM) *
Ebay : I GUARANTEE THAT I WILL NOT SELL ANY FISH THAT IS NOT FULLY QUARANTEENED, HEALTHY, AND EATING IN MY TANKS. PERIOD!

5/2009
As you can see, Mike was receptive and very responsive to my questions. They have no QT procedure, basically doing what they have to to get the fish in shape for a quick turnover (revive and resell) to the consumer. This, of course, puts the burden of survivability risk on the consumer

Source:
http://www.wamas.org/forums/index.php?show...rt=#entry252862

pampee, i have heard horrible things about them. I was really tempted to order from them and read about 30 different people say the same thing about them on Reef Central. I actually called and talked to the guy and got a bad vibe from him about what he was telling me so i backed out. I think they have great prices but if the fish come out horrible and die, i could not justify the price. Just my 2 cents. Take it for what it is worth.
http://dfwmas.org/Forums/viewtopic.php?f=13&t=58397

I think my clowfish may have died from brooklynella, from an Anthias that was bought on-line =(. Does anyone have experience in treating Brooklynella? We bought the Anthias and a clown fairy wrasse from nyaquatics.com.

http://www.manhattanreefs.com/forum/genera...lease-help.html


All your "positive" reviews seem to be from 2007 that's sad.


Sir, you are not only a cheat, but a liar. You should be ashamed.

LOL another APOCALYPTIC FAIL from Mr. Stern
laugh.gif
carbon-mantis
2¢ - Screenshots are worth than copy/pastes. mellow.gif
Orphicdragon
QUOTE (carbon-mantis @ Nov 9 2009, 08:04 PM) *
2¢ - Screenshots are worth than copy/pastes. mellow.gif



Agreed, but my mac is being stupid smile.gif
NYAquatic
QUOTE (nanoreefnate @ Nov 9 2009, 08:01 PM) *
People on Manhattan Reefs say your acclimation process is very bad.
He had good water. 6 clams says something to me.
2hr policy is not what i would expect from a reputable salesmen (LiveAquaria offers 14 day guarantees on everything)
you made him pay extra for a 2 hour guarantee? thats totally unsound.
If a fish dies YOU should be the one to offer a free fish. he should not have had to ask in the first place.



Yes, LA offers 14 days, and charges accordingly.
No, 2 hours is my normal guarantee.
He didn't pay extra for anything. He paid $17.50 for 2 clown fairy wrasses, both of which died under his care. Don't know why.

OK, so I should just replace anyone whose fish dies. Ever?
who's going to pay for that? All the people who don't kill their fish, that's who.

The only way anyone offers guarantees is to build extra margins into their fish prices.
Fish die. It happens. Believe me, LA or anyone else isn't replacing fish out of the goodness of their hearts. They've already been paid for these replacements in their prices.

Compare my prices with anyone else that offers extended guarantees.

And nobody on MR who's been to my place, and seen my setup, has anything bad to say about me or my fish.

I guarantee I still sell more fish to MR members than all other vendors combined.
Rockfish
have to chime in here as i laugh out loud......I am jewish first and foremost so that calling him a racial slur against jews is all bull####.....second of all my father is dead as of 3/7/09..........you can go to http://www.mountararatcemetery.com/ and do a search on Press,Stephen to vaildate that that's true

3rd of all what other people on here say is true.....you DID NOT provide me with the merchandise that i ordered and when i ask you to do the right thing you turn your back on me


one fish dying might be a fluke

2 is not just dumb luck IMO......and everyone PLEASE feel free to look at my tank thread and tell me how unhealthy my tank and all it's inhabitants are

please don't lie to save your credit......you should have done the right thing when the 2nd fish died end of story
Orphicdragon
QUOTE (NYAquatic @ Nov 9 2009, 08:07 PM) *
Yes, LA offers 14 days, and charges accordingly.
No, 2 hours is my normal guarantee.
He didn't pay extra for anything. He paid $17.50 for 2 clown fairy wrasses, both of which died under his care. Don't know why.

OK, so I should just replace anyone whose fish dies. Ever?
who's going to pay for that? All the people who don't kill their fish, that's who.

The only way anyone offers guarantees is to build extra margins into their fish prices.
Fish die. It happens. Believe me, LA or anyone else isn't replacing fish out of the goodness of their hearts. They've already been paid for these replacements in their prices.

Compare my prices with anyone else that offers extended guarantees.

And nobody on MR who's been to my place, and seen my setup, has anything bad to say about me or my fish.

I guarantee I still sell more fish to MR members than all other vendors combined.



Yes sir, the problem there is we all know the value of your "guarantee" rolleyes.gif


Edit: And I would pay DOUBLE your prices for a live fish. Half price for NOTHING is not an awesome deal.
Rockfish
ohhh and this is a complete lie as well:


He paid $17.50 for 2 clown fairy wrasses, both of which died under his care. Don't know why.


bull####.....i paid 37.50 + 17.50 for the first fish and then you threw the second fish at me and made me pay 17.50 for shipping anyway with came looking like ####....again please don't lie
Orphicdragon
Sorry for your loss rockfish what a horrible thing to have to prove sad.gif
DHaut
it's so awesome when ny'ers fight.
nanoreefnate
QUOTE (NYAquatic @ Nov 9 2009, 05:07 PM) *
Yes, LA offers 14 days, and charges accordingly.
No, 2 hours is my normal guarantee.
He didn't pay extra for anything. He paid $17.50 for 2 clown fairy wrasses, both of which died under his care. Don't know why.

OK, so I should just replace anyone whose fish dies. Ever?
who's going to pay for that? All the people who don't kill their fish, that's who.

The only way anyone offers guarantees is to build extra margins into their fish prices.
Fish die. It happens. Believe me, LA or anyone else isn't replacing fish out of the goodness of their hearts. They've already been paid for these replacements in their prices.

Compare my prices with anyone else that offers extended guarantees.

And nobody on MR who's been to my place, and seen my setup, has anything bad to say about me or my fish.

I guarantee I still sell more fish to MR members than all other vendors combined.

huh.gif
at least its gonna live.
FYI Mr. Stern fish usually die from stress..... stress caused from shipping...and both his fish died within 48hrs of arrival.
Yes. if its not their fault. and quite frankly, it was not Rockfishes fault.
Fish die...yes...but usually DURING shipping.
well that might be your take on it but sure isnt mine. your the one defending your faulty believe.
I've seen plenty of Ebay sellers that have at least 6hr guarantees with the same prices as you Mr. Stern
2 hrs quite frankly isn't enough time to observe anything about a fish.
Not according to the members of MR that i know... seems like Fishtown is very popular. wink.gif
Nanobuds
happy45.gif
Rockfish
QUOTE (Orphicdragon @ Nov 9 2009, 08:11 PM) *
Sorry for your loss rockfish what a horrible thing to have to prove sad.gif



i'd love to scan the packing slip and post it up here if you'd like just to prove i'm not a liar

please just admit you (and i at times) handled this whole thing the wrong way


or are you going to threaten to sue me some more??
nanoreefnate
QUOTE (Rockfish @ Nov 9 2009, 05:10 PM) *
ohhh and this is a complete lie as well:


He paid $17.50 for 2 clown fairy wrasses, both of which died under his care. Don't know why.


bull####.....i paid 37.50 + 17.50 for the first fish and then you threw the second fish at me and made me pay 17.50 for shipping anyway with came looking like ####....again please don't lie

APOCALYPTIC FAIL. (for Mr. Stern)
Orphicdragon
QUOTE (Rockfish @ Nov 9 2009, 08:14 PM) *
i'd love to scan the packing slip and post it up here if you'd like just to prove i'm not a liar

please just admit you (and i at times) handled this whole thing the wrong way


or are you going to threaten to sue me some more??



Why don't you post the packing slip Mr. Stern?
nanoreefnate
cuz hes only debating with me.. laugh.gif
which is kinda strange... eek3.gif
NYAquatic
The first fish was $34.95.
He paid shipping both times, $17.50, which I said.

So he paid a total of $34.95 for 2 fish, plus shipping which goes to Fedex.

And yes, I did handle it wrong.
I never should have given you the second fish n/c.

Your father is a disgusting human being, who talks like someone from the 1950's.
You think the way to get things in this world is by threatening people.

good ridance to both of you.
Nanobuds
lol i want 2 see those emails and the packaging slip
Orphicdragon
QUOTE (NYAquatic @ Nov 9 2009, 08:19 PM) *
The first fish was $34.95.
He paid shipping both times, $17.50, which I said.

So he paid a total of $34.95 for 2 fish, plus shipping which goes to Fedex.

And yes, I did handle it wrong.
I never should have given you the second fish n/c.

Your father is a disgusting human being, who talks like someone from the 1950's.
You think the way to get things in this world is by threatening people.

good ridance to both of you.

HIS FATHER HAS PASSED

####### mad.gif
NYAquatic
I don't know whay you mean by "post the packing slip".
What "proof" are you looking for?
nanoreefnate
QUOTE (NYAquatic @ Nov 9 2009, 05:19 PM) *
The first fish was $34.95.
He paid shipping both times, $17.50, which I said.

So he paid a total of $34.95 for 2 fish, plus shipping which goes to Fedex.

And yes, I did handle it wrong.
I never should have given you the second fish n/c.

Your father is a disgusting human being, who talks like someone from the 1950's.
You think the way to get things in this world is by threatening people.

good ridance to both of you.

OH MY FAIL!
you just admitted you lied! ohmy.gif

im sure you get a cut of the shipping too. wink.gif (stop lying we all know)

AND YOUR BEING A DOUCHE!
sleep.gif
GTFO this site...
4evar pleash.
NYAquatic
QUOTE (NYAquatic @ Nov 9 2009, 08:20 PM) *
I don't know whay you mean by "post the packing slip".
What "proof" are you looking for?



Well I spoke today to somebody who identified himself as his father.
And he (I believe) sent a bunch of emails posing as his father (referring to do this for my son....).
nanoreefnate
QUOTE (Orphicdragon @ Nov 9 2009, 05:20 PM) *
HIS FATHER HAS PASSED

####### mad.gif

ohmy.gif

YOUR INCREDIBLY UNSOUND Mr. Stern.
Nanobuds
nanoreefnate
QUOTE (NYAquatic @ Nov 9 2009, 05:22 PM) *
Well I spoke today to somebody who identified himself as his father.
And he (I believe) sent a bunch of emails posing as his father (referring to do this for my son....).

To prove how much Rockfish paid...
DURHHHHH
blink.gif
Rockfish
you are a horrible human being and you should just stop digging urself a bigger hole......stop while you still have some kind of customer base please......
NYAquatic
QUOTE (nanoreefnate @ Nov 9 2009, 08:21 PM) *
OH MY FAIL!
you just admitted you lied! ohmy.gif

im sure you get a cut of the shipping too. wink.gif (stop lying we all know)

AND YOUR BEING A DOUCHE!
sleep.gif
GTFO this site...
4evar pleash.


Man, I'm too old for this.
I don't understand 1/2 of this garbage.

How did I lie, and I don't get a cut of shipping.
Thanks anyway.

What is "pleash"?
nanoreefnate
QUOTE (Nanobuds @ Nov 9 2009, 05:22 PM) *

laugh.gif
happy45.gif

QUOTE (Rockfish @ Nov 9 2009, 05:23 PM) *
you are a horrible human being and you should just stop digging urself a bigger hole......stop while you still have some kind of customer base please......

Agreed. wink.gif
Rockfish
you could have avoided all this by just giving me back the 35 dollars.......instead what do you do??? you refund me the money for the shipping on the second fish......gee.......thanks

and i'm not a nut and would never refer to myself as my father.......that's just sick
nanoreefnate
QUOTE (NYAquatic @ Nov 9 2009, 05:23 PM) *
Man, I'm too old for this.
I don't understand 1/2 of this garbage.

How did I lie, and I don't get a cut of shipping.
Thanks anyway.

What is "pleash"?

happy45.gif
i KNOW you lie because all retailers do.
I worked at a LFS this sumer and found out how much some of the coral they got was.
only about 1/3rd the price they sold it at.
LFS's have to otherwise LA would take over (and that would be all bad)
Orphicdragon
Rockfish my admiration for you grows leaps and bounds every time this guy posts. I want to cuss him out but, I'm not sure he would understand all the big words.

I don't understand how you can justify dead fish by saying yours are cheap. Dead fish SHOULD be cheap. They are dead. Your logic is you sell things cheap, so its ok if they show up dead. How is that not stupid? LA adds a "margin" for a reason, and that reason is "people don't want dead fish". I can take 20$ and flush it down the toilet, it would be the same as buying a fish from you BUT I wouldn't have to deal with an abusive idiot.




DHaut
nate, do your parents know you're awake and on the internet?
Nanobuds
QUOTE (Rockfish @ Nov 9 2009, 07:23 PM) *
you are a horrible human being and you should just stop digging urself a bigger hole......stop while you still have some kind of customer base please......

pwned
nanoreefnate
QUOTE (Rockfish @ Nov 9 2009, 05:26 PM) *
you could have avoided all this by just giving me back the 35 dollars.......instead what do you do??? you refund me the money for the shipping on the second fish......gee.......thanks

and i'm not a nut and would never refer to myself as my father.......that's just sick

i trust you completely wink.gif
Mr. Stern in the nut here.
carbon-mantis
Hmm, I believe that this thread should be preserved as a prime example as exactly how two parties should not go about settling a dispute.

Perhaps cast in bronze, or engraved on fine Athenian marble?

nanoreefnate
QUOTE (DHaut @ Nov 9 2009, 05:26 PM) *
nate, do your parents know you're awake and on the internet?

huh.gif
its only 6pm...
im in PST... laugh.gif
Jebus.
DHaut
your point, kiddo?
Orphicdragon
QUOTE (carbon-mantis @ Nov 9 2009, 08:28 PM) *
Hmm, I believe that this thread should be preserved as a prime example as exactly how two parties should not go about settling a dispute.

Perhaps cast in bronze, or engraved on fine Athenian marble?



Marble. It's classier.
nanoreefnate
QUOTE (DHaut @ Nov 9 2009, 05:29 PM) *
your point, kiddo?

whats Your point? huh.gif
Rockfish
QUOTE (Orphicdragon @ Nov 9 2009, 08:26 PM) *
Rockfish my admiration for you grows leaps and bounds every time this guy posts. I want to cuss him out but, I'm not sure he would understand all the big words.

I don't understand how you can justify dead fish by saying yours are cheap. Dead fish SHOULD be cheap. They are dead. Your logic is you sell things cheap, so its ok if they show up dead. How is that not stupid? LA adds a "margin" for a reason, and that reason is "people don't want dead fish". I can take 20$ and flush it down the toilet, it would be the same as buying a fish from you BUT I wouldn't have to deal with an abusive idiot.



thanks.....and it's been very hard since dad passed.....i'm 26 years old and don't have the luxury of talking to my afther anymore....he was 66

but i'm sure not mentally unstable and i would NEVER EVER tell anyone that i'm my father.......theer is soooo much wrong with that

QUOTE (carbon-mantis @ Nov 9 2009, 08:28 PM) *
Hmm, I believe that this thread should be preserved as a prime example as exactly how two parties should not go about settling a dispute.

Perhaps cast in bronze, or engraved on fine Athenian marble?




can't disagree with you there......but i was only trying to get what's fair
zemi
Nate, dude. Stop posting in this thread. Please. You're not helping any, you're just making things worse. Seriously dude, move on.
nanoreefnate
QUOTE (Rockfish @ Nov 9 2009, 05:32 PM) *
thanks.....and it's been very hard since dad passed.....i'm 26 years old and don't have the luxury of talking to my afther anymore....he was 66

but i'm sure not mentally unstable and i would NEVER EVER tell anyone that i'm my father.......theer is soooo much wrong with that





can't disagree with you there......but i was only trying to get what's fair

agreed. wink.gif
sorry about your father sad.gif
lajz9
CHARGEBACK!! (if you haven't already)

You'll get it ALL back and NYA will end up taking a loss for EVERYTHING including SHIPPING.

Done.
nanoreefnate
QUOTE (zemi @ Nov 9 2009, 05:32 PM) *
Nate, dude. Stop posting in this thread. Please. You're not helping any, you're just making things worse. Seriously dude, move on.

lol hes ONLY replying to me.
loungie.
DHaut
QUOTE (nanoreefnate @ Nov 9 2009, 08:34 PM) *
lol hes ONLY replying to me.
loungie.


he's trying to protect your rep. listen to him.
Rockfish
QUOTE (lajz9 @ Nov 9 2009, 08:34 PM) *
CHARGEBACK!! (if you haven't already)

You'll get it ALL back and NYA will end up taking a loss for EVERYTHING including SHIPPING.

Done.




will be done first thing in the morning
nanoreefnate
QUOTE (DHaut @ Nov 9 2009, 05:35 PM) *
he's trying to protect your rep. listen to him.

sleep.gif im SURE a LOUNGIE is trying to do that.
sleep.gif
Orphicdragon
QUOTE (zemi @ Nov 9 2009, 08:32 PM) *
Nate, dude. Stop posting in this thread. Please. You're not helping any, you're just making things worse. Seriously dude, move on.



So am I laugh.gif

I'm going to leave it be, cuz I don't think the guy has any intention of addressing anything and I'm just giving him more chances for cheap shots at Rockfish.

Mr. Stern, for your sake I hope most of what you have posted is BS and bravado.

Lawnman
Should of know if there was fire the lounge rats would be here. tongue.gif
zemi
Nate: If you're only posting here to sling #### and call names, you make yourself look like the 15 year old kid that you are. It's another thing to post some helpful advice, especially based on experience. But (regardless if the vendor is "only" replying to you) you need to know when to reply and when to keep your mouth shut (look at me using nice language outside the lounge!). I would have thought you would have learned that from your last lounge thread...
lajz9
QUOTE (DHaut @ Nov 9 2009, 05:35 PM) *
he's trying to protect your rep. listen to him.

he's right
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