If Orphic digresses. i do too.

Good Night to ALL. Including you Mr. Stern

thanks for all the support guys.....you've all been great

It's what we feed on when we don't have any noob's to pwn.

No No.
Thank YOU for posting this.

ha!!

wow.

ohhh and btw if ur gonna sue me you might have to sue all of us now mr. stern b/c we're all slanderous right???

this thread sux



isn't nate the 9/11 was an inside job kid...

LOL

Not me, I didn't say anything slanderous. Plus, I'm Canadian. I'm pretty sure I could use that as my excuse in court

so how do i go about doing a charge back??? it was on a Mastercard debit card

My sophisticated guess would be...call Mastercard? I doubt they would do it, though.

oh yeah and rnt you the one that wanted a full explanation on it?
Im working on that.
seriously.

stupid lounge rat go crawl back into your hole Nate is a beast

+1

If it is your debit card from your bank call your bank you wil have the money in 24 hours back in your account and he will have to fight with the bank to get his money.Hope it was less than 30 days ago.

point, set, and match.

just a side note tho... i'm sorry nyaquatics but I don't see any reason to believe your prices are better than that of LA or saltwaterfish or bluezooaquatics (or any of the other reputable online sellers) and plus they offer normally a 14 day or 15 livestock warranty.

right around the 30 day mark yes

EDIT: @ nanobuds

Stupid teen reefers

If you hate lounge rats so much why do you have the RIP Kraylen thing in your sig?

Anyways, I should be getting back to the lounge...all these teen noobs make me go crazy.

Precious! Precious! We want the precious!

Where'd he disappear to anyways?

kraylen was a beast and wasnt always in the lounge. he came out to help us noobs most of the time

They're tanking the Hobbits are going to Isengard!

Call your bank right now! The will do it right over the phone if you bank at a larger bank.Such as Chase or fifth third.

Your smiley's pwn and I am jealous

*not really here*

Hey, I helped didn't I?

Zemi will help you with your tank.

Please keep your personally love life out of NR.

HAHAHAHAHA

LOL thanks for the edit Ryan!

http://www.freesmileys.org/

Sure. There are lots of things you could do with it. You could use it like a piggy bank and put all your pocket change in it. Or you could cut out the back and have puppet shows and pretend it's a television set. All sorts of fun...

Maybe I was making assumptions, but these are some of the emails I got today (leading me to assume I was dealing with the "father", the one who called identifying himself as the "father"). If your biological father passed, I'm sorry for your loss.

so no refund huh?? should i report you to the BBB or are you going to help me out? i don't want the money back for shipping just the cost of the first fish....why is that so difficult for you to do?? $35 is gonna make or break ur store when my kid saved up for the fish and they both died?? it's not right and even though i'm greatful that you took the first step and tried to help us out by trying to send a second fish witch also died (and btw i bought a wrasse from another online vendor and have had no issues) just to see if what you were trying to tell me about my tank being the problem was true and oviously it's NOT....so please, be a man that runs a reputable place and doesn't try to giving a 12 year old kid back money that he saved.....

i am not threatening you.....was i not clear on that?? I don't know why some ppl try to drag a problem out when they don't need to be......I don't want to report anyone....i thought i also made that clear
It doesn't make me happy to have to go through this and it made my son unhappy when 2 of the fish you sent me died....so do the right thing and lets be done with this already.....then you never have to deal with me again.....and i've offered on more than one occasion to send you via priority overnight a sample of my water with pictures of the tank to prove to you that it's not my fault.....i followed the acclimation instructions to the T......I have no other hostile animals in the tank that would stress the fish out and i left the tanks lights off for about 4 hours after the fish was released....i even offered to send you the dead fish back so you could see for yourself

Come on guys we are all mucking up this guys thread.Sorry Rock

typical loungie.

yup those are the emails.....with a few things stuck in there to make me look like a nutjob.......you wanna see the originals now???


whatever Mike.....ur wrong.....

There he is!

EDIT
Originals please Rock!

Personally, I think we made it better


Okay, I gotta stop posting here...I'm throwing off my statistics, right MrA?

so no refund huh?? should i report you to the BBB or are you going to help me out? i don't want the money back for shipping just the cost of the first fish....why is that so difficult for you to do?? $35 is gonna make or break ur store when i bought fish and they both died?? it's not right and even though i'm greatful that you took the first step and tried to help us out by trying to send a second fish witch also died (and btw i bought a wrasse from another online vendor and have had no issues) just to see if what you were trying to tell me about my tank being the problem was true and oviously it's NOT....so please, be a man that runs a reputable place......

here's the first one

i am not threatening you.....was i not clear on that?? I don't know why some ppl try to drag a problem out when they don't need to be......I don't want to report anyone....i thought i also made that clear
It doesn't make me happy to have to go through this ...so do the right thing and lets be done with this already.....then you never have to deal with me again.....and i've offered on more than one occasion to send you via priority overnight a sample of my water with pictures of the tank to prove to you that it's not my fault.....i followed the acclimation instructions to the T......I have no other hostile animals in the tank that would stress the fish out and i left the tanks lights off for about 4 hours after the fish was released....i even offered to send you the dead fish back so you could see for yourself


and the second

What happened to this?

this isn't looking good for you mr.stern... why drag this out? why not just admit your wrongs and save some shred of credibility?

i haven't said anything bad.
AFTER I SAID I DIGRESS

your little 15 year old ass have been quite the gentleman nate.......kudos to you

Cool, so what are you doing to address all of these apparent dead fish problems? You should post your responses, too. Not sure why you posted the emails you received. Not good business practice in my opinion... send this kid some fish on life's edge and then threaten future customers with releasing their emails when they complain?

AFTER i said i digress

no not at all

No, I don't care about the emails.
I just wanted to show why I was addressing the apparently deceased father.

If anyone can tell me a way to post emails that show that they are unedited, please let me know.
Rock cut out all references to the "father", the one he supposedly bought the fish for.
Any question of who's the liar can easily be resolved, if there's a way for me to show the emails I posted weren't edited the way Rock's were.
I guess I could just out the "father", but that seems inappriate.

don't think anyone cares at this point Mike.....ur done.......gonna sue me now???

Here's the whole conversation, unedited:

i am not threatening you.....was i not clear on that?? I don't know why some ppl try to drag a problem out when they don't need to be......I don't want to report anyone....i thought i also made that clear
It doesn't make me happy to have to go through this and it made my son unhappy when 2 of the fish you sent me died....so do the right thing and lets be done with this already.....then you never have to deal with me again.....and i've offered on more than one occasion to send you via priority overnight a sample of my water with pictures of the tank to prove to you that it's not my fault.....i followed the acclimation instructions to the T......I have no other hostile animals in the tank that would stress the fish out and i left the tanks lights off for about 4 hours after the fish was released....i even offered to send you the dead fish back so you could see for yourself





(sorry, needed to edit out CC info)


thanks for you help.....please send me one LAST e-mail when it's done and thank you again.......i'm truly sorry for all the inconvenience but just know you've done the right thing

-----Original Message-----
From: michael@nyaquatic.com
To: sur4man018@aim.com
Sent: Mon, Nov 9, 2009 12:00 am
Subject: Re: NYAquatic-FREE SHIPPING


I guess I wasn't clear enough.
I don't respond to threats. Ever.

I did the right thing, and got nothing but grief and threats for it.
I was going to give it some more thought, but your threats will make that impossible.

Michael Stern
914-661-3128
www.NYAquatic.com


From: sur4man018@aim.com
Sent: Sunday, November 08, 2009 11:54 PM
To: michael@nyaquatic.com
Subject: Re: NYAquatic-FREE SHIPPING


i'm not asking for a gift, i'm asking you to do the right thing and give a child his money back.......as far as threats go i don't make threats sir. If I say i'm going to do something I will......plain and simple.....I understand you're not a handout and I understand where you're coming from BUT have a small bit of decency and act like a human being....I don't want to report you to anyone but I will if I have to....I've been poking around some of the forums and have a lot of ammo from other ppl that have had the same problem with you that are willing to file the same reports......again not a threat and I DO NOT want to do that to some one who's just earning a living especially right around the holidays. So please do me a FAVOR and credit the card for the price of the fish and be done with this whole thing. Because I have to tell you i'm not one to let things go easily especially when some one doing the wrong thing......I hope this can be worked out in a civilized and adult manner as I do not want this argument to linger or get taken to another level....and do me another favor, don't EVER tell me about my son.....you have no right




thank you in advance





-----Original Message-----
From: michael@nyaquatic.com
To: sur4man018@aim.com
Sent: Sun, Nov 8, 2009 9:48 pm
Subject: Re: NYAquatic-FREE SHIPPING


Well, not for nothing, now I understand where your son gets his threats from.

I sent the first wrasse and your son emails me thanking me for such a beautiful fish.
A few hours later, he contacts me again threatening all sorts of BS. It was absolutely outrageous, and I should have ended my dealings with you guys then.
But, you apologized, I bought it, and I tried to help you out, losing money on the replacement which was ridiculous.

I have no idea why both wrasses died on you.
They should not have.
They're just not that delicate a fish.

Obviously the second arrived fine, since you surely would have contacted me if it hadn't.
Why it died the next day, I have no idea.

I don't know who acclimated them or how.
I don't know your tank conditions.
I don't know who else is in your tank.
There are a million variables.

No, $35 won't make or break my business.
And if $35 would make or break you, his father, then you should not be in this hobby.

Why are you looking for me to bail your son out?
He's your son, not mine.

In terms of the quality of my customer service, you are welcome to check my feedback on Ebay, which is 500 strong, 100% positive.
And I try to work with all my customers to make things right for them, on the very rare occasions when shipments just don't work out.

In this case, your son, and then you, turned this into a different sort of relationship, one that I want no part of.

I will sleep on your request, but most likely, I will not throw another gift your way.

Michael Stern
914-661-3128
www.NYAquatic.com


From: sur4man018@aim.com
Sent: Sunday, November 08, 2009 7:37 PM
To: michael@nyaquatic.com
Subject: Re: NYAquatic-FREE SHIPPING


so no refund huh?? should i report you to the BBB or are you going to help me out? i don't want the money back for shipping just the cost of the first fish....why is that so difficult for you to do?? $35 is gonna make or break ur store when my kid saved up for the fish and they both died?? it's not right and even though i'm greatful that you took the first step and tried to help us out by trying to send a second fish witch also died (and btw i bought a wrasse from another online vendor and have had no issues) just to see if what you were trying to tell me about my tank being the problem was true and oviously it's NOT....so please, be a man that runs a reputable place and doesn't try to giving a 12 year old kid back money that he saved.....


-----Original Message-----
From: michael@nyaquatic.com
To: sur4man018@aim.com
Sent: Wed, Nov 4, 2009 7:47 pm
Subject: Re: NYAquatic-FREE SHIPPING


I tried to help you out
I gave you the 2nd below my cost to help.
I have no idea why these 2 wrasses, both of which I'd had for weeks, that are normally very hardy, would have died.
Unfortunately, I don’t know what else I can do for you.

Michael Stern
914-661-3128
www.NYAquatic.com


From: sur4man018@aim.com
Sent: Wednesday, November 04, 2009 7:36 PM
To: michael@nyaquatic.com
Subject: Re: NYAquatic-FREE SHIPPING


the 2 wrasses u sent me that died......the least you could do is refund me half the total cost.....but I don't wanna tell you how to run ur place


-----Original Message-----
From: michael@nyaquatic.com
To: sur4man018@aim.com
Sent: Wed, Nov 4, 2009 5:13 pm
Subject: Re: NYAquatic-FREE SHIPPING


???

Michael Stern
914-661-3128
www.NYAquatic.com


From: sur4man018@aim.com
Sent: Wednesday, November 04, 2009 5:09 PM
To: michael@nyaquatic.com
Subject: Re: NYAquatic-FREE SHIPPING


thanks for the refund.....


-----Original Message-----
From: NYaquatic <michael@nyaquatic.com>
To: robert press <sur4man018@aim.com>
Sent: Wed, Nov 4, 2009 4:33 pm
Subject: NYAquatic-FREE SHIPPING


FREE SHIPPING!
(November only!)

If you live in the highlighted area shown here:
http://www.nyaquatic.com/servlet/the-652/F...Shipping/Detail
NYAquatic now offers FREE NEXT DAY SHIPPING, WITH OUR NORMAL LIVE ARRIVAL GUARANTEE!
Minimum order $150
When you place your $150 order, simply add the ground shipping to your shopping cart, and then indicate pickup as your shipping option. It's that simple. We can ship ground Monday-Friday, for arrival Tuesday-Saturday, no extra charge for Saturday delivery!

This week's New Arrivals and Specials to follow in a separate email.

NYAquatic, NYAquatic, 115 Wellington Ave, new rochelle, ny 10804, USA

To unsubscribe or change subscriber options visit:
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